Customer Experience Coordinator: White-Glove
Job in
Dayton, Montgomery County, Ohio, 45444, USA
Listed on 2026-09-09
Listing for:
OnTrac
Full Time
position Listed on 2026-09-09
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep, Office Administrator/ Coordinator
Job Description & How to Apply Below
OnTrac is seeking a Customer Experience Coordinator to join our hybrid team across multiple states. The role focuses on frontline operational support, auditing data, and coordinating white-glove customer services while maintaining clear communication with customers and internal teams.
Your responsibilities include generating reports, validating data, handling escalations after hours, and collaborating with Operations, Transportation, and Quality teams to resolve issues and improve service levels.
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