Customer Service Leader
Job in
Dayton, Montgomery County, Ohio, 45444, USA
Listed on 2026-10-05
Listing for:
AIDA Engineering, Ltd.
Full Time
position Listed on 2026-10-05
Job specializations:
-
Customer Service/HelpDesk
HelpDesk/Support, Technical Support, Bilingual, Customer Service Rep
Job Description & How to Apply Below
Maintain world class customer service relations through a customer facing attitude, responsive communication, equipment troubleshooting, job scheduling, and finding solutions to tough problems.
EDUCATION- A Bachelor's degree in Mechanical Engineering or an equivalent combination of education and experience.
- Experience in the field service business (including dispatching field service engineers for installations, warranty, breakdown and preventative maintenance service) of electro-mechanical capital equipment.
- Experience with metal forming equipment installation and repair.
- First responder, ability to balance customer demands and company priorities and make sure the customer is ultimately satisfied and treated with respect.
- Excellent oral, written, and interpersonal skills.
AIDA-America Corp. is the North American manufacturing headquarters for AIDA Engineering Ltd., one of the largest stamping press manufacturers in the world with over $730 million in global sales.
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