Medical Student Academic Advisor and Learning Specialist

Job Summary/Basic Function

The Medical Student Academic Advisor and Learning Specialist in the Office of Student Success provides longitudinal, developmentally structured academic advising and learning support for medical students across all four years of the curriculum. This role is responsible for providing individualized academic coaching, conducting learning assessments and implementing evidence-based strategies to help students improve performance, including preparation for NBME assessments and USMLE Step 1 and Step 2 CK.

This position supports academic performance optimization, learning strategy development, and structured intervention, including early identification, proactive outreach, and contribution to the individualized remediation plans for students at academic risk.

The position contributes to student success outcomes and supports a data-driven, continuous quality improvement approach aligned with accreditation expectations, including those of the Liaison Committee on Medical Education. The role collaborates across the Office of Student Success, Office of Student Affairs, and Department of Medical Education to ensure coordinated, equitable, and high-impact academic support services.

• Bachelor’s degree in Higher Education, Counseling, Learning Sciences, Psychology, Cognitive Science, Instructional Design, or related field with at least 2 years of relevant experience OR Master’s degree in the fields noted above.
• Relevant experience must include academic advising, coaching, learning specialist/support, learning strategy instruction, or academic support with adult or graduate learners.
• Demonstrated knowledge of learning theory, metacognition, and assessment design relevant to student learning.
• Demonstrated ability to analyze student performance data and implement targeted academic interventions or learning strategies.
• Ability to work independently and while managing multiple projects and deadlines simultaneously.
• Excellent interpersonal and problem-solving skills that promote trust, including ability to support students in high-stress academic environments.
• Excellent verbal and written communication skills, with a demonstrated ability to proactively engage students, build rapport, and initiate meaningful interactions in both structured and informal settings.
• Knowledge of de-escalation techniques and promotion of emotional regulation.

• Experience in medical education or other high-stakes graduate/professional programs.
• Experience with medical student academic advising at a Liaison Committee on Medical Education (LCME) accredited medical school.
• Experience coaching, advising, and/or leading others.

• Track advising utilization, student outcomes, and intervention effectiveness.
• Assist in reviewing student outcomes and intervention effectiveness.
• Contribute to reports and summaries for stakeholders.
• Maintain confidential records of student encounters and progress.
• Conduct CQI (continuous quality improvement) on intervention and outcomes to promote effectiveness of interventions.
• Collaborate with OSAA to monitor student progress through required milestones.
• Facilitate compilation of academic advising metrics for LCME accreditation, internal audit, and leadership reporting.

• Collaborate with course and clerkship directors to align academic support with curriculum and identify systemic barriers to student performance and recommend interventions.
• Partner with Student Affairs and Student Success teams to ensure coordinated support.
• Contribute to academic success programming across the student lifecycle.

• Other duties as assigned within Office of Student Success.