Branch Manager - Dayton Market - Dayton, OH

Branch Manager
- Dayton Market
- Dayton, OH

Dayton, OH, United States

At Chase, we are passionate about creating memorable experiences for our clients and employees, making them feel welcomed, valued, and understood. We build lasting relationships by doing the right thing, exceeding expectations, and embracing diversity and inclusion.

As a Branch Manager in a Chase Branch, you will be at the forefront of delivering attentive and friendly service, creating a welcoming environment that puts employees and clients first. You will lead and manage all aspects of the branch including growing deposits and investments, operations, and coaching the team for success. You will represent our brand and culture with the utmost hospitality, delivering the latest banking solutions and cutting‑edge financial technology, as well as collaborating with our team of experts to help with specialized financial needs for clients.

• Be a motivating force for the branch team by sharing a clear vision and embodying our company’s culture and values of Service, Heart, Curiosity, Courage, and Excellence.
• Deliver on the goals of the branch by leveraging the Branch Scorecard to identify strategies to successfully grow deposits and investments.
• Prioritize understanding and meeting the needs of our clients to build lasting relationships and trust.
• Build and cultivate a high‑performing team through coaching, feedback, and celebrating successes to boost morale and motivation.
• Encourage ongoing learning and development within the team to keep skills sharp and stay ahead in the industry.
• Forge meaningful relationships with local businesses to strengthen our branch presence and actively engage with the community.
• Ensure a strong risk and control environment by using sound judgment, acting with integrity, and protecting our company and clients, following policies and procedures.

• Passion for creating exceptional experiences and setting the tone in the branch, ensuring every client feels valued and every team member is part of a dynamic, engaging culture.
• Outstanding leadership skills demonstrated through a proven track record of coaching and empowering employees, helping them achieve remarkable results and grow in their roles.
• Mastery of multitasking, excelling at organizing and managing competing priorities in the branch with a focus on growth and success.
• Thrives in a fast‑paced, changing environment, using strong decision‑making skills to navigate challenges and lead the team confidently.
• Experience in creating and maintaining a strong risk and control environment, with a steadfast commitment to operational integrity and adherence to policies.
• Strong desire and ability to influence, educate, and connect team, partners, and clients with technology, making it accessible and exciting for everyone involved.
• 2+ years of management, Retail Banking, or equivalent Chase leadership experience.
• High school degree, GED, or foreign equivalent.
• Ability to work branch hours, including weekends and evenings.

• College degree or military equivalent.

• Successfully complete our Branch Manager Training Program before being considered for placement as a Branch Manager.
• Must be able to travel as required for in‑person training and meetings; some out‑of‑state travel may be required.

Equal Opportunity Employer / Disability / Veterans

Our Consumer & Community Banking division serves Chase customers through a range of financial services, including personal banking, credit cards, mortgages, auto financing, investment advice, small business loans, and payment processing. We’re proud to lead the U.S. in credit card sales and deposit growth and have the most‑used digital solutions while ranking first in customer satisfaction.