Information and Compliance Coordinator

Posted Tuesday, January 20, 2026 at 5:00 AM

Do you have a desire to work for an organization driven by empowerment and full inclusion? Goodwill Easterseals Miami Valley is one of the largest employers in the region; with the mission to empower those with disadvantages and disabilities to improve their quality of life. We employ over 600 associates just in our retail stores alone. GESMV also offers over 40 programs and services to the community ranging from job readiness programs to assistive technology services.

We offer part-time and full-time positions, with a variety of schedules and hours available. We are always looking for driven, enthusiastic people to join our team.

This role monitors compliance, supports training programs, and partners with leadership to maintain an ethical, transparent, and compliant agency related to service provision associated with GESMV. Specifically, the responsibility is to oversee compliance of incoming and current participant referrals, general program compliance, and employee compliance pertaining to agency requirements and service delivery rules and regulations.

• Manage all incoming and current participant compliance for all Developmental Disability (DD) Services programs.
• Assist with scheduling and completing BCI, FBI, and ARCs Registry checks required by the agency and other regulator entities for current and incoming employees.
• Administer drug screening as required for new employees and properly report results.
• Review all pre-employment packets for incoming employees to ensure all required paperwork is collected and turned into Quality Assurance and Human Resources as listed on the pre-employment checklist.
• Review and maintain employee compliance by working with GESMV Quality Assurance, Human Resources, and Program Services to maintain all compliance requirements related to agency requirements and any/all funding or contract requirements.
• Provide ongoing communication to various Program Services teams regarding outstanding employee compliance, track, completion, and ensure all expiring and outstanding compliance is turned in according to program standards.
• Access, use, store, and share Personal Protected Information (PPI) strictly on a need-to-know basis and only for authorized job-related purposes.
• Ensure PPI is not disclosed to unauthorized individuals, including through email, verbal communication, printed materials, or electronic systems.
• Maintain open communication with department Director and Managers regarding monthly consumer compliance reports to ensure all current and upcoming needs are addressed, completed, and/or updated prior to due dates.
• Assist with reviewing and completing daily, weekly, and monthly billing to ensure all data is accurate. Provide feedback and communication to coordinators, managers, and director regarding any errors or concerns that need to be fixed prior to approving the billing information. Ensure the billing process is completed according to daily, weekly, and monthly deadlines.
• Directly work with Quality Assurance, Finance, and Program Management to ensure all billing claims are approved and accepted by the State of Ohio or funder. Assist with correcting any billing errors and communicate openly with Program Management and funders regarding any issues or changes to service authorizations.
• Assist with completing required reporting for program census, incident reporting, newsletters, and other ongoing program changes related to DD participants and service delivery compliance.
• Ensure knowledge of all software and systems utilized for daily, weekly, and monthly data and compliance entry.
• Assist, as assigned, with operations to ensure adherence to all requirements related to specific funding sources. Maintain records, submit weekly reports as required, and provide input to referral sources regarding individual placement and program progress as requested. Provide weekly and monthly reports to Quality Assurance. Ensure that paperwork is in compliance with GESMV guidelines and regulations. Monitor case records and report generation to ensure accurate and timely documentation.
• Create, edit, and prepare compliance reports as requested and scheduled by the Program Services teams.
• Stay up to date on DODD Rules and Regulations to ensure compliance; work cooperatively with Director and DD Managers to review ongoing activities and informally audit compliance. Alert the Director immediately of any issues or concerns.
• Work cooperatively with other departments to complete the work of DD Services, i.e., Marketing, Human Resources, and Quality Assurance.
• Provide excellent customer service to internal and external customers.
• Stays compliant and trained in First Aid, CPR, AED, Medication Administration, and all other required yearly and monthly training courses.
• Complete revisions to policies and procedures as required to ensure program manuals are up to date. Assist with distribution of updated manuals and ensure acknowledgement of new and revised policies by…