Associate Director, Field Access Manager

Associate Director, Field Access Management Key Responsibilities

• Train, educate, coach, and lead a team of Field Access Managers (FAMs).
• Execute field access strategy and oversee Field Access Management team success.
• Understand regional payor and Medicaid coverage; provide market access education via approved materials.
• Maintain standard operating procedures (SOPs) for Hub, specialty pharmacy, FAMs, and interactions with field sales to support appropriate access to therapy.
• Provide proactive field-based access education by identifying access issues, educating stakeholders, and sharing successes.
• Educate FAMs on patient enrollment, payer coverage policies, prior authorization, appeals, patient support programs, and Hub operations.
• Participate in cross-functional meetings (sales, market access, marketing) to align on access landscape, issues, and field strategy.

• Bachelor’s degree; 5+ years in pharmaceutical/biotech.
• 3+ years in patient support, healthcare sales/operations, project management, or reimbursement support.
• Strong knowledge of health insurance structures (Medicare Part B, Medicaid, commercial) and access processes (benefit verification, prior authorization, appeals).
• Expertise in pharmaceutical compliance and HIPAA regulations.
• Excellent interpersonal/communication skills; ability to engage and influence stakeholders.
• Competent understanding of hub and patient support activities.
• Ability to manage multiple priorities in a hybrid environment with 30–35% travel; must reside in assigned territory/metro area.

• Customer-focused
• Data analysis
• People leadership
• Healthcare policies
• Market access strategies
• Stakeholder management
• Strategic thinking
• Operational marketing
• Interpersonal relationships
• Market research
• Pricing processes
• Pricing strategy development
• Direct marketing
• Product management
• Transfer pricing documentation

• Eligible for annual bonus and long-term incentive (if applicable); comprehensive benefits including medical/dental/vision, retirement (401(k)), paid holidays, vacation, and sick/compassionate days.