Manager, Customer Master​/MDM Platform

Your

Title:

Manager, Customer Master Platform

Westminster, CO, Dayton, OH, or Lake Oswego, OR (onsite)

Corporate

Are you a technical leader ready to define the future of customer data at a global scale? Trimble is looking for a visionary leader to lead the design and execution of our modern MDM ecosystem - powering trusted customer identity, clean golden records, and scalable integrations that connect our most critical systems.

Trimble is a global technology company that connects the physical and digital worlds, transforming the ways work gets done. With relentless innovation in precise positioning, modeling and data analytics, Trimble enables essential industries including construction, geospatial and transportation. Whether it’s helping customers build and maintain infrastructure, design and construct buildings, optimize global supply chains or map the world, Trimble is at the forefront, driving productivity and progress.

Trimble empowers customers to drive productivity and progress with connected hardware and software solutions.

Trimble is building a unified Customer & Account Master platform to power a true Customer 360 view of our customers.

The Manager, Customer Master Platform leads the design, build, and operation of Trimble’s Customer Identity Engine - the enterprise platform responsible for creating and maintaining a trusted, unified customer identity across all systems.

This is a technical, platform-focused leadership role accountable for the architecture, execution, and continuous evolution of our master data capabilities. This role partners closely with Trimble’s Data Management Office (TDMO), which defines enterprise data standards, policies, and stewardship models.

• Design and implement Trimble’s enterprise Customer & Account data model within the MDM platform.
• Configure and optimize match, merge, and survivorship logic.
• Maintain entity resolution frameworks (deterministic and probabilistic matching).
• Implement and maintain customer hierarchy structures (legal, commercial, operational).
• Ensure scalable architecture to support global growth and increasing data volumes.
• Lead configuration and implementation of enterprise MDM tooling (e.g., Tamr, Informatica, Reltio, Semarchy, SAP MDG, or similar).
• Ensure high availability, performance, and system reliability.
• Architect and manage integration between Customer Master and enterprise systems both upstream and downstream (CRM, ERP, Data Warehouse, IAM, etc.)
• Design API-first and event-driven integration patterns.
• Own the end-to-end technical delivery of the Customer Master platform.

• Lead and grow a cross‑functional team including architects, platform and data engineers
• Plan and execute incremental delivery using agile practices.
• Translate ambiguous business use cases into prioritized technical backlogs.
• Manage external implementation partners and vendors while retaining internal ownership.
• Establish development standards, CI/CD practices, and operational readiness.
• Manage platform upgrades, releases, and vendor engagement.
• Establish environment management (Dev/Test/Prod) and release processes.

The role works in close partnership with TDMO (Trimble’s Data Management Office) and other business stakeholders.

• TDMO defines enterprise data standards, policies, stewardship models, and critical data elements.
• Customer Master implements those rules within the MDM platform and enterprise integrations.

This role does not define governance policy. It translates governance‑approved standards into scalable, production‑grade system capabilities.

• 7+ years of experience in building enterprise systems, data platforms, and master data initiatives.
• Hands‑on experience with at least one enterprise MDM platform (e.g., Informatica MDM, Reltio, Semarchy, etc.).
• Strong understanding of:
  • Customer domain modeling
  • Match & merge strategies (deterministic + probabilistic)
  • Survivorship rules
  • Cross‑reference & identity resolution…