More jobs:
IT Service Desk Technician
Job in
Dayton, Montgomery County, Ohio, 45444, USA
Listed on 2026-07-18
Listing for:
Dayton Area School Consortium
Full Time
position Listed on 2026-07-18
Job specializations:
-
IT/Tech
IT Support, HelpDesk/Support, Technical Support
Job Description & How to Apply Below
IT Service Desk Technician is a member of the DRSS IT team, responsible for providing timely and effective technical support to students and staff. This role supports the daily use of school technologies including computers, audiovisual equipment, network connectivity, and a variety of software applications used in a K-12 educational environment.
ResponsibilitiesThe analyst will document all support interactions thoroughly using the service management system—clearly detailing the issue, troubleshooting steps, communications, asset details, and resolution.
QualificationsThe ideal candidate is a proactive problem-solver who follows established protocols, contributes to process improvements, and is passionate about learning and supporting others.
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