Presales Customer Success Consultant

Solution Consultant

Do you enjoy collaborating cross-functionally to deliver innovative customer solutions? Are you excited to help organizations unlock the full value of data, APIs, and AI-enabled technologies?

As a Solution Consultant, you will serve as a trusted advisor to customers, sales teams, and internal stakeholders. You will help design enterprise data and API solutions, support strategic opportunities, guide complex implementations, and help customers maximize the value of Lexis Nexis data, API, and AI-enabled solutions. Working cross-functionally, you will partner with customers and internal teams to deliver scalable, business-focused outcomes.

Responsibilities include:

• Support strategic sales opportunities by assessing technical feasibility, recommending solution approaches, and helping shape successful customer outcomes.
• Partner with customers to design data and API solutions that support business objectives across analytics, AI, research, and risk management.
• Guide customers through the development of API use cases, helping navigate internal approval processes and setting clear expectations throughout implementation.
• Design and recommend API-driven solutions that integrate Lexis Nexis content into customer workflows and existing technology environments.
• Provide technical guidance on data ingestion, enrichment, analytics, and AI/GenAI use cases to help customers maximize the value of their solutions.
• Troubleshoot product behavior, data inconsistencies, and API issues, collaborating with Product and Engineering teams to resolve technical challenges.
• Serve as a subject matter expert on Lexis Nexis data products, APIs, licensing, and content availability, providing guidance to both customers and internal teams.
• Support customer onboarding by assisting with API credentialing, sandbox environments, implementation planning, and ongoing technical enablement.

Requirements include:

• Experience in Solution Consulting, Sales Engineering, Technical Consulting, or a similar customer-facing role supporting enterprise technology solutions.
• Experience working with APIs, REST services, JSON, XML, and enterprise data integration technologies.
• Familiarity with data pipelines, analytics, AI/GenAI, or machine learning workflows.
• Ability to translate customer business challenges into practical, scalable technical solutions.
• Experience supporting enterprise customers through implementation, troubleshooting, and ongoing solution optimization.
• Strong communication and presentation skills with both technical and business audiences.
• Excellent analytical, organizational, and problem-solving skills with the ability to manage multiple priorities.
• Experience collaborating across Sales, Product, Engineering, Legal, and other cross-functional teams.

We promote a healthy work/life balance across the organization. We offer an appealing working prospect for our people. With numerous wellbeing initiatives, shared parental leave, study assistance and sabbaticals, we will help you meet your immediate responsibilities and your long-term goals.

Working Pattern

Working flexible hours - flexing the times when you work in the day to help you fit everything in and work when you are the most productive.

Lexis Nexis Legal & Professional® provides legal, regulatory, and business information and analytics that help customers increase their productivity, improve decision-making, achieve better outcomes, and advance the rule of law around the world. As a digital pioneer, the company was the first to bring legal and business information online with its Lexis® and Nexis® services.

U.S. National Base Pay Range: $72,200 - $120,200. Total Target Cash Range: $111,000 - $184,800. Geographic differentials may apply in some locations to better reflect local market rates.