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Help Desk Specialist
Job in
Dayton, Montgomery County, Ohio, 45444, USA
Listed on 2026-08-14
Listing for:
DCS Corp
Full Time
position Listed on 2026-08-14
Job specializations:
-
IT/Tech
HelpDesk/Support, Technical Support
Job Description & How to Apply Below
The Help Desk Specialist will be responsible for providing I.T. support to local and remote employees.
Essential Job Functions:- Install, configure, and maintain corporate laptops, printers, phones, and other equipment as needed.
- Troubleshoot problems with hardware, software, networking, and other related technologies.
- Document, track, and monitor problems to ensure timely resolution.
- Due to the sensitivity of customer related requirements, U.S. citizenship is required.
- A Bachelor's degree or an Associate's degree with 0-2 years of experience or HS and 8 years of experience is required.
- Thorough knowledge of Windows operating systems and Microsoft Office.
- Strong analytical and problem-solving skills.
- Excellent verbal and written communication skills.
- Attention to detail and the ability to accurately document technical issues.
- Work well under pressure, demonstrate the ability to multi-task, and be able to meet deadlines.
- Pass the CompTIA Network+ within ninety days of hire if not already obtained.
Skills:
- CompTIA Network+ Certification
- Customer service experience.
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