Plumbing Manager - Dayton

Join Our Winning Team as a Plumbing Manager - Lead, Grow, and Excel!

Are you ready to take charge and lead a high-performing plumbing team? Max Service Group, one of the largest and fastest-growing HVAC and plumbing companies in the Midwest, is looking for a dynamic Plumbing Manager to drive excellence, build a winning team, and deliver exceptional customer service. We’re looking for someone who thrives in a leadership role, fosters a team culture, and strives for success at every turn.

We’re growing quickly because we only hire the best - and that’s YOU! People don’t just come to us for a job, they stay for a fulfilling career with endless growth and advancement opportunities. Join a company where you’ll feel valued, supported, and empowered to succeed!

As a Plumbing Service Manager
, you’ll be the heartbeat of our plumbing operations, providing leadership, support, and training to ensure every job is done right. You’ll develop your team, ensure top-tier customer satisfaction, and uphold our core values. Above all, you’ll promote a safe, ethical, and compliant work environment in everything we do.

• Competitive Compensation $75,000 - $90,000, plus a lucrative bonus plan
• Comprehensive Benefits Medical, Dental, Vision, and FREE Telehealth
• Financial Planning Company-matched 401k, Health Savings Account, and generous life and disability insurance
• Generous Time Off Paid Holidays, Personal Time Off, and paid community service day
• Employee Perks Discounts on services, wellness programs, and more!

• Team Leadership Build a strong, motivated team by recruiting, training, and inspiring staff members. Foster a positive team culture through daily huddles, meetings, and 11s.
• Customer Satisfaction Champion unparalleled customer service. Lead by example to ensure all customer issues are resolved promptly and effectively.
• Operational Excellence Oversee efficient planning of materials, labor forecasting, and resource allocation to exceed customer expectations while maintaining financial performance.
• Cross-Department Collaboration Liaise with support teams, sales, field teams, and procurement to ensure best practices and smooth operations.
• Inventory Control Maintain accurate inventory of fleet, parts, and materials, ensuring zero discrepancies and efficient resource use.
• External Relations Collaborate with vendors, community leaders, and third-party partners to strengthen relationships and ensure business success.
• Business Growth Drive company growth by meeting financial goals, analyzing cost data, and implementing new strategies to align with overall business objectives.
• Safety & Compliance Promote a safe, accident-free work environment and adhere to all Max Service Group policies and legal regulations.
• Coaching & Development Recognize and reward your team’s hard work through regular coaching and performance evaluations, ensuring growth and engagement.
• Strategic Planning Lead the charge on manpower planning, resource allocation, and ensuring alignment with business and production goals.
• Continuous Improvement Monitor team performance, track key metrics, and take action to achieve revenue and profit margin targets. Conduct ride-alongs and 11 training sessions to support team development.
• Facility Maintenance Ensure the proper maintenance and appearance of the building and grounds to reflect our brand’s professionalism and commitment to excellence.

• Achieve Financial Targets Meet or exceed budgeted goals annually.
• Team Engagement Maintain high levels of retention and employee satisfaction.
• Team Growth Grow the team through our Nexstar process and encourage continuous development.
• Customer Satisfaction Strive for the highest possible 5-star review ratings and deliver exceptional service to every client.

• 5-8 years of plumbing experience, with at least 2 years in a management role
• Journeyman Licensed Plumber
• Strong leadership skills and a passion for team development
• Proven ability to drive results, manage budgets, and exceed customer expectations
• Excellent communication, organizational, and problem-solving…