Operations Manager AGI

At Aspen Grove Landscape Group, we have redefined what it means to be a national landscape organization. We’ve brought together the best commercial landscape providers from around the country to form a unique organization with a different perspective. Instead of a one‑size‑fits‑all approach, with Aspen Grove, you get local specialists that concentrate on the specific needs of your particular environment. Combined with the support and resources of a large, national organization, Aspen Grove gives a whole new look to landscape management.

This position is responsible for managing all aspects of production on a portfolio of maintenance accounts including labor, materials and equipment. Production Managers are responsible for managing a book of business at a minimum of $1 Million. This position reports directly to the Branch Manager.

• Support company vision, policies, procedures, safety and training programs, perform accordingly and pass along to other employees.
• Familiarize with each job’s specifications and ensure compliance with quality and efficiency standards.
• Work with the management team to map out seasonal work schedules and develop, communicate and maintain schedules for maintenance work on all jobs, coordinating manpower, equipment and materials in a timely fashion.
• Perform inspections of equipment and vehicles to ensure proper maintenance.
• Respond to client requests promptly, manage operational issues, and implement creative solutions. Communicate proactively with the Client Management team to resolve client concerns when applicable.
• Manage budget and monitor job cost reports regularly, reporting back to crew to increase productivity and efficiency, including total hours worked and services performed to ensure quality and profitability.
• Lead and manage a team. Assist in hiring, promotion, performance evaluation, coaching and feedback. Encourage growth and development of new opportunities and plan for succession. Oversee and implement employee discipline when needed.
• Train employees on all aspects of the job, including safety, quality, efficiency and equipment.

• Quality Control Audits, 90% or better.
• Safety Inspections, 100% complete, 90% passing or better.
• Contract Renewal 95% or better.
• Job Cost Reports at appropriate level of profitability.
• Quality jobs completed on time within the budgeted hours.
• Customer Surveys demonstrate favorable remarks.
• Equipment Inspections show that maintenance program is followed.
• Equipment is maintained at appropriate intervals and kept in good working order.
• Crews work safely and efficiently in accordance with company standards.
• Crew leaders work at a high level with an emphasis on accountability.
• Critical field best practices are understood by all team members and followed consistently.
• Employees are being developed in accordance with the appropriate HR processes.
• Payroll time keeping process is followed.

• High school degree required; associate or bachelor’s degree desirable.
• 2‑4 years of experience as a supervisor/manager with proven ability to train, nurture and develop employees.
• General knowledge of irrigation systems.
• Hold a Pesticide Certification 3A & 3C or better.
• Excellent organizational skills and attention to detail, with the ability to schedule multiple projects and prioritize work.
• Exceptional problem‑solving skills.
• Ability to work independently with high accountability and responsibility for all activities of self and team.
• Strong interpersonal and communication skills, both verbal and written.
• Must maintain confidentiality and trust when dealing with sensitive issues.
• Strong working knowledge of computers with proficiency in Microsoft Outlook, Word and Excel. Experience with Aspire is a plus.
• Travel required between client work sites and other operational sites; occasional travel for training may be required.
• Valid driver’s license with a reasonably clean record.

• Standing:
  Continuous (67%‑100%)
• Seeing:
  Continuous
• Walking:
  Continuous
• Reading:
  Continuous
• Sitting:
  Continuous
• Reaching:
  Continuous
• Stooping:
  Continuous
• Range of Motion:
  Continuous
• Kneeling:
  Continuous
• Hearing…