Shelter Director

Job Summary

Accountable for the overall development, management, coordination, and administrative supervision of the Shelter Program and its staff. Ensures that standards set by funding sources and licensing agencies are met or exceeded, promotes quality of services for the Shelter population, and supports Shelter staff.

• Develops, coordinates and manages the overall delivery of Shelter programming and assures program quality.
• Responsible for oversight, implementation, and monitoring of the 24‑hour staff coverage of the Residential Facility.
• Develops and maintains a system of supervision within the Shelter program to ensure effective dissemination of information, consistent application of policies and procedures, and regular internal exchange of communication (including documentation) regarding clinical and operational issues.
• Develops and maintains an integrative, strength‑based collaboration of services with other departments within the agency, including participation in the development of systems that encourage integration.
• Provides emergency consultation and intervention as needed.
• Provides direct services for youth, if required and permitted by licensing requirements—including information, referral, outreach, crisis intervention, advocacy, and linkage with educational, employment, financial, housing, counseling, medical, and other social resources in the community.
• Collaborates with the CPO and the Board of Trustees in strategic planning related to community trends, shelter services, and the needs of the client population served by the shelter.

• Collaborates with the CFO to develop, implement, and monitor all program budgets.
• Assists the CPO in writing applicable sections of grant applications, as needed.
• Monitors budget and provides input for preparation of grant applications and reports, completing necessary paperwork or reports as required.
• Provides all assigned outcome, evaluation, and annual reports for grant funding sources.
• Participates fully in the process of achieving and maintaining accreditation.

• Ensures maintenance of client records in accordance with agency procedure and funder requirements, professional standards, and monitoring procedures.
• Seeks and implements best‑practice methods for outreach and prevention and Shelter services to ensure PQI.
• Participates on the PQI Committee to assist in overseeing the agency outcome evaluation process.

• Serves as a member of the Management Team and on designated Task Forces and Committees.
• Attends staff meetings, Director’s meetings, mandatory funding conferences, and other professional meetings as scheduled by the CPO.
• Maintains Daybreak’s mission by cooperating and collaborating with agency directors to address needs and provide services for the target population, as appropriate.
• Participates in agency and programmatic strategic planning on an ongoing basis.
• Attends Board meetings and other events as assigned by the CPO.
• Represents Daybreak at appropriate public speaking and training venues.
• Ensures the development of positive relationships with community employers, social service agencies, businesses, universities, colleges, and landlords, as appropriate.
• Other duties and projects as assigned by the CPO.

• Assumes an advocacy and leadership role that exemplifies the belief in the potential of the client.
• Recognizes and accepts agency service limitations when serving youth and helps direct service staff understand and accept those limitations.
• Ensures all duties set by agency guidelines and program policies and procedures are completed on time and as assigned.
• Meets weekly and/or as assigned with Supervisor to discuss programming and client progress.
• Notifies supervisors of potential or real emergencies, including criminal activities, high‑risk behavior, mental health emergencies, health emergencies, or other activities that impact safety, security, and public relations.
• Models professional behavior and actively contributes positively, demonstrating…