Community Impact Manager

Role Overview

Responsible for managing assigned region assessment area risk associated with Community Reinvestment Act performance. Provides local expertise and effectively communicates with regional senior management team and other key stakeholders. Oversees a region/primary cities and/or a market with low complexity and inherent CRA risk weighting. Leads implementation of Community Reinvestment Act and Community and Economic Development strategies at the region level within assigned assessment areas to mitigate CRA performance risk.

• Assess community needs and execute the bank’s strategy to build strong communities ensuring alignment with the community and economic development vision and priorities.
• Develop and implement strategies to remediate CRA performance gaps to achieve outstanding CRA performance rating.
• Develop and lead relationships with key community partners and nonprofit organizations as well as internal region and Bancorp leaders and partners in marketing and communications, corporate social responsibility, government relations, business resource groups and the Fifth Third Foundation.
• Develop and maintain a strong network of community development stakeholders and partners, and centers of influence for engagement in community development and other CRA related efforts.
• Develop and lead partnership opportunities between Fifth Third Bank employees and community-based organizations that assist the Bank in meeting its CRA performance objectives.
• Lead the development of the region’s community and economic development market execution plan strategies and initiatives to accomplish CRA performance goals for assigned assessment area.
• Represent the bank and exhibit market leadership in the community, projecting a positive image, including serving on boards/committees/taskforces that support low and moderate income communities and attending community events related to CRA and community development.
• Work with internal business partners to drive engagement of region associates in community development initiatives.
• Build CRA related business development relationships through consistent calling efforts on existing and prospective customers in partnership/coordination with line of business partners.
• Lead community development related activities as a visible representative of Fifth Third Bank in the community.
• Identify and evaluate community and economic development partnerships and impact of the bank’s philanthropic investments and nonprofit sponsor ships.
• Contribute to the company’s CRA exam by ensuring programs and initiatives support and/or benefit low and moderate income (LMI) communities.
• Facilitate the activation of community and economic development sponsorship requests and partnerships.
• Manage the regional charitable contributions budget and local giving council to ensure charitable investments align with the bank’s strategic priorities.
• Establish and maintain a network of market community development intermediaries (including government agencies), non‑profit and for‑profit organizations.
• Complete compliance training requirements.
• Understand and promote the use of community development/reinvestment programs/initiatives/subsidies available that advance the region’s community development lending and position the region as a market leader in community reinvestment matters.

This position may manage one or more team members. The position is responsible for providing employees timely, candid and constructive performance feedback; developing employees to their fullest potential and providing challenging opportunities that enhance employee career growth; developing the appropriate talent pool to ensure adequate bench strength and succession planning; and recognizing and rewarding employees for accomplishments.

• 3‑5 years’ experience in implementing/managing Community Reinvestment Act / community development related strategies.
• Must be able to work a flexible schedule, including evenings, weekends, and holidays, as business needs require.
• Bachelor’s Degree required.
• In‑depth knowledge of laws and regulations related…