Womens Center Manager - Kettering

Full Time position working on site M-F (30-39 hours/week)

Full

Position Title:

Women’s Center Manager
- Kettering

Short

Title:

Manager

Job Status:
Non-Exempt

Department:
Women’s Center

Reports to:

Regional Director Women’s Centers
- South

Supervises:
Staff and volunteers of the ENLC Women’s Center

Committees:
None

The Manager is responsible for all operations of the specific Women’s Center they manage. The Manager is responsible for ensuring that the primary mission of Elizabeth's New Life Center is being carried out in services to clients.

• Our primary purpose is to protect unborn life.
• We believe in the sanctity of marriage between one man and one woman and the sacredness of the marital act.
• We promote Natural Family Planning (NFP) and we do not promote any form of artificial contraception or sterilization.
• We promote abstinence before marriage and fidelity within marriage.

• Client Services:
  Support and oversee intake consultation staff and assist with the coordination of specialized programs offered at the Women’s Center, including but not limited to medical services, sexual integrity education, and the implementation of the SPARK program (Supporting Parents through Assistance, Resources, and Knowledge).
• Responsible for making sure that the Center is open and staffed during hours advertised and operates in a professional and courteous manner. Should be available all open office hours as a back‑up to the intake consultation staff as needed.
• Review client files in the electronic reporting system to ensure accuracy and support case management.
• Continually assess center’s hours of operation to best meet the needs of the Center’s clientele.

• Work with the Development Team to support the intake and processing of development activities and help create a positive presence in the community.
• Represent the center in community engagement efforts, fostering partnerships and promoting its mission.

• Assist in new employee/volunteer training and professional development and team‑building opportunities for all staff members to enable professional growth.
• Communicate changes in personnel/volunteer policies and procedures and ensure proper compliance is followed.

• Supervise consultants, meeting one‑on‑one regularly with employees.
• Conduct and submit performance reviews in a timely fashion.
• Approve all paperwork as appropriate including timecards.
• Responsible for forwarding complete and accurate financial information to the ENLC Finance office in a timely manner and/or as requested, and for ensuring all staff and volunteers who work with funds are operating according to ENLC procedure.
• Coordinate with the SPARK team to ensure approved volunteers are effectively utilized and follow up promptly to schedule them as needed.
• Organize, oversee, and provide guidance to diverse volunteer groups to ensure effective participation in center activities.
• Provide necessary reports to administration for grant‑funded programming.
• Monitor and report accuracy in client scheduling.
• Responsible for proper notification in the case of a change in center hours or center closing, such as making adjustments to the center schedule, posting proper signs, and notifying key administrative staff.
• Responsible for ensuring that data entry is complete for all client visits.

• Collaborate with directors to ensure alignment with and progress toward the center’s strategic initiatives and goals.

• Answer incoming phone calls and provide administrative support as needed.
• Expected to actively participate in all scheduled in‑service sessions, staff meetings, and management meetings.
• Responsible for communicating with the Facilities Coordinator and Sr. Director of Operations to address issues related to facility operations.
• Other duties pertaining to the mission of the organization as assigned by management.

• A Bachelor’s degree is preferred.
• 1 – 5 years of experience with a diversified workforce, preferably in a non‑profit or faith‑based setting.