Radio Reading Service Program Supervisor
Listed on 2026-09-25
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Management
Project & Program Management, Operations Management
Summary
Manages the day-to-day operations of Radio Reading Service, including appropriate staffing levels of paid employees and volunteers, radio distribution, program development and scheduling, maintaining appropriate paperwork and meeting all reporting deadlines, performing broadcast operations to ensure live and prerecorded broadcasts are on the air, and assuring that the systems and equipment leading to the broadcasts are efficiently managed, maintained and operated.
Essential Duties & Responsibilities- Recruit, hire, train, evaluate and discipline staff supervised by this position. Ensure staff perform in an ethical manner and that staff is adequately trained.
- Oversee the daily operation of broadcast and online streaming systems, ensuring content is transmitted and consistently.
- Identify, troubleshoot, and resolve technical issues when possible, and collaborate with internal IT staff and external service providers to address more complex system interruptions.
- Work with the Annual Fund & Community Engagement Manager to ensure volunteers meet the daily needs for broadcasts and that they have positive volunteer experience. Facilitate volunteer
participation; obtain voice samples, provide training, complete reviews, etc. - Obtain, prepare, and edit materials for on-air programming;
Participate in on-air reading as needed. - Ensure that station is ready for the day’s broadcast including sanitation of counters, desks, equipment, etc.
- Ensure that broadcast equipment is in good working order and communicate needs to Annual Fund & Community Engagement Manager.
- Manage Radio Reading Service budget, provide feedback, and long-range planning.
- Ensure an adequate inventory of radios and the timely and efficient distribution of radios.
- Stay current of issues affecting radio reading services by participating in ORRS and IAAIS conference calls or other learning opportunities.
- Annually increase listenership by promoting Radio Reading and other GESMV services by periodically speaking to area groups, attending health and vision fairs, or meeting with professional organizations
and support groups. - Ensure that reports are completed and submitted accurately and by stated deadlines.
- Maintain First Aid and CPR certification.
- Other duties may be assigned.
- Comply with all Agency policies, procedures and safety standards throughout work areas and maintain same to meet CARF, HIPAA, Department of Labor and other regulatory standards.
- Supervise Program Operators and Volunteer staff.
- Bachelor’s degree in related field preferred
- Supervisory experience, 1 to 3 years preferred.
- Experience in broadcasting field is preferred.
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.
- Employee must maintain a valid driver's license and a driving record acceptable to Goodwill Easterseals Miami Valley liability insurance provider. If at any time the employee is unable to maintain a valid driver’s license and a driving record acceptable to GESMV’s liability insurance provider, they must immediately notify Human Resources.
- Must maintain the ability to pass a criminal background check and random drug screens.
- Excellent communication and interpersonal skills
- Ability to prioritize and manage multiple tasks simultaneously
- Ability to read newspapers and other printed materials and communicate content
- Ability to interact well with diverse groups of people
- Skilled in Microsoft Office products and…
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