Marketing & Communications Coordinator

Company Overview

Shriners Children’s is an organization that respects, supports, and values each other. Named as the 2025 best mid-sized employer by Forbes, we are engaged in providing excellence in patient care, embracing multi-disciplinary education, and research with global impact. We foster a learning environment that values evidenced based practice, experience, innovation, and critical thinking. Our compassion, integrity, accountability, and resilience define us as leaders in pediatric specialty care for our children and their families.

All employees are eligible for medical coverage on their first day! In addition, upon hire all employees are eligible for a 403(b) and Roth 403(b) Retirement Saving Plan with matching contributions of up to 6% after one year of service. Employees in a FT or PT status (40+ hours per pay period) will also be eligible for paid time off, life insurance, short term and long-term disability and the Flexible Spending Account (FSA) plans and a Health Savings Account (HSA) if a High Deductible Health Plan (HDHP) is elected.

Additional benefits available to FT and PT employees include tuition reimbursement, home & auto, hospitalization, critical illness, pet insurance and much more! Coverage is available to employees and their qualified dependents in accordance with the plans. Benefits may vary based on state law.

The Marketing & Communications Coordinator provides a wide range of Mar Com functions support to location leadership and the Mar Com Manager/Director/Regional/Sr. Regional Director including, but not limited to, writing, editing, digital content management (website and social media) and strategy, internal and external communications, monthly reports to leadership, photography, video and graphic design.

• Write and post content for SHC website, location intranet and social media channels
• Research, create and write patient stories and other content to support marketing, donor relations and business development
• Create digital content and execute location- and system-wide strategy
• Assist Manager / Director with internal communications where applicable
• Organize and facilitate hospital tours related to Marcom events and programs
• Follow AP style and SHC identity standards
• Research, write and distribute press releases and media advisories.

• Encourage enthusiasm, positive morale and teamwork among employees
• Work with other departments and medical staff to solicit stories
• Acts as media escort within facility
• Assist Manager / Director (where applicable) with Shriners International temple relations
• Coordinate facility special events such as public celebrations, celebrity and VIP visits and others as requested
• Manage and maintain patient ambassador program
• Ensure confidentiality and patient privacy during tours, events and media visits
• Present to Shriners International temples, community organizations or groups when assigned or necessary
• Travel as needed to attend meeting or represent SHC at community, temple or fundraising events.

• Provide reports on department activity and progress toward goals
• Manage multiple projects
• Upload photos, videos and consents to Digital Assets Management system
• Research media outlets and maintain current media contact list, using media monitoring platform
• General office duties including, but not limited to, answering phones, filing, inventory of marketing collateral, meeting minutes

This is not an all-inclusive list of this job’s responsibilities. The incumbent may be required to perform other related duties and participate in special projects as assigned.

• 3 years of Marketing/Communications/Public Relations experience
• Writing, storytelling and editing experience
• Video production / editing experience
• Professional-setting social media content creation and management experience
• MS Office Suite proficiency
• Bachelor’s degree in Marketing, Communications, Journalism or related field

• Salesforce Marketing Cloud/email marketing CRM
• Adobe Creative Cloud knowledge
• Media monitoring platform, Hootsuite/social media content management, website Content Management System
• Bilingual English/Spanish