Client Service Veterinary Clinical Supervisor- Late Evenings

Description

Med Vet is a fast‑growing Emergency and Specialty provider with practices nationwide. We help our patients receive advanced medical treatments and innovations. Things such as chemotherapy and radiation, cardiac ablations, treatments for glaucoma, physical rehabilitation, dermatology and so much more! We are looking for collaborative and driven people to join our clinical team. We thrive on people living out our core values of Teamwork, Leadership and Compassion to get their job done.

Use your passion to drive the Med Vet experience for our clients and patients, as well as your teammates.

We are looking for the position of Client Service Supervisor.

• Greet and check‑in clients
• Answer telephones and transfer calls
• Escort clients and their pets to exam rooms
• Manage medical records, charts, reports and correspondence
• Discuss payment options and process payments
• Maintain a neat and clean lobby
• Delegate tasks and assist with tasks
• Monitor team’s performance
• Assist with hiring, training and development
• Handle complaints from both staff and clients

• Ability to remain composed in stressful and emotional situations
• Ability to lead and motivate others
• Excellent client service skills including verbal and written communication and phone etiquette
• Attention to detail, self‑motivation and the ability to work successfully as part of a team and autonomously
• Sense of urgency within a fast‑paced environment
• Some flexibility with work hours and ability to work additional hours when necessary
• Critical thinking skills and ability to anticipate needs inter & intra‑departmentally
• Previous experience in a veterinary setting (preferred)
• Prior supervisory experience

• Comprehensive Health Benefits
• Vision and Dental
• HSA, FSA and Independent Care Spending
• 401(k) with Employer Match
• Paid Time Off (PTO)
• Shift Differentials and On‑call Pay
• Uniform Allowance
• Employee Pet Discounts and Pet Insurance
• Elective Short‑Term Disability, Life and Accident Insurance and company‑paid Long‑Term Disability
• Continuing Education Opportunities and Assistance Program

Come as you are. Med Vet is an equal opportunity employer. We are also a drug‑free organization, therefore employment with Med Vet is dependent upon the passing of a drug screen and background check.