Tire and Battery Service Advisor

Position Summary

Be a Team Member:
Collaborates with team members to fulfil sales and service requests, educating other associates on tools, tasks, resources, and mentor new technicians, communicating and developing interpersonal skills for providing safe and efficient customer service.

Be an Expert:
Demonstrates knowledge of safety and compliance protocols, tire and battery industry guidelines, service standards, equipment operations, TPMS (Tire Pressure Monitoring systems), product specifications, and seasonality, demonstrating knowledge of Point of Sale systems, phone and in-person selling techniques.

Be a Techie:
Leverages digital tools to plan for and drive sales, improve the service experience, and elevate associate engagement, utilizing hand-held technology and systems to make immediate business decisions related to services, safety alerts, new product information, product application, and training, adapting to new tools and encouraging others to use them.

Be an Owner:
Communicates equipment, tools, and supplies needs to TBC Lead, tracking and monitoring returns and special orders, operating cash registers, processing transactions, working hand-on in the physical area, maintaining accurate inventory, audit safety and compliance standards, reporting TBC complaints, safety hazards, and problems with products, services, and work areas, completing paperwork, logs, and other required documentation, ensuring merchandise is packaged, labeled, and stored in accordance with company policies and procedures, identifying member needs, assists members with purchasing decisions, and resolves issues and concerns.

Be a Talent Ambassador:
Being a brand advocate by valuing the members experience in the TBC area and modeling high-quality service and products, developing, influencing, and inspiring others for working in a style that is respectful, supportive, and team-oriented, understanding the roadblocks and assisting in training team members.

• Collaborate with team members to fulfil sales and service requests
• Demonstrate knowledge of safety and compliance protocols, tire and battery industry guidelines, service standards, equipment operations, TPMS, product specifications, and seasonality
• Leverage digital tools to plan for and drive sales, improve the service experience, and elevate associate engagement
• Communicate equipment, tools, and supplies needs to TBC Lead, track and monitor returns and special orders, operate cash registers, process transactions, work hand-on in the physical area, maintain accurate inventory, audit safety and compliance standards, report TBC complaints, safety hazards, and problems with products, services, and work areas

At Sam's Club, we offer competitive pay as well as performance-based bonus awards and other great benefits for a happier mind, body, and wallet!

• Health benefits include medical, vision, and dental coverage
• Financial benefits include 401(k), stock purchase, and company-paid life insurance
• Paid time off benefits include PTO, parental leave, family care leave, bereavement, jury duty, and voting
• Other benefits include short-term and long-term disability, company discounts, Military Leave Pay, adoption and surrogacy expense reimbursement, and more

Live Better U is a company-paid education benefit program for full-time and part-time associates in Walmart and Sam's Club facilities. Programs range from high school completion to bachelor's degrees, including English Language Learning and short-form certificates. Tuition, books, and fees are completely paid for by Walmart.

Valid state-issued driver's license.

18 years of age or older.

Auto service industry, Retail Experience

6955 Miller Ln, Dayton, OH , United States of America

Walmart and its subsidiaries are committed to maintaining a drug-free workplace and have a no-tolerance policy regarding the use of illegal drugs and alcohol on the job. This policy applies to all employees and aims to create a safe and productive work environment.