Sales Lead, Retail, Retail Sales

Overview

Full-Time Sales Lead - White House Black Market

Join to apply for the Full-Time Sales Lead role at White House Black Market. Position objective and responsibilities focus on supporting store operations and delivering a great customer experience while maximizing profitability.

• Promotes customer service by ensuring associates are greeting and assisting customers; responds to customer inquiries and complaints in a professional and timely manner.
• Performs basic operations activities including cash handling and reporting, price changes, merchandise handling, and open and closing duties; reviews time sheets and other payroll documentation for accuracy and submits as appropriate.
• Monitors associate sales activities and productivity; acknowledges and communicates performance to associates; motivates and trains associates to achieve full.
• Maintains awareness of customers to increase service levels and reduce security risks; remains current on operational policies regarding payment and exchanges, and security practices.
• Maintains knowledge of current sales and promotions; presents and displays merchandise in accordance with current promotions and standards.
• Supports and administers receipt and dispatch of inventory and supplies according to company policy.
• Supervises associates engaged in sales, inventory receipt, reconciling cash receipts, or in performing services for customers; prepares weekly schedules to ensure proper floor coverage within fiscal guidelines.
• Models sales techniques and communicates product knowledge to customers; recommends merchandise selections or helps locate merchandise based on customer needs.
• Builds and maintains a solid customer following through clienteling and wardrobing.
• Maintains standards in merchandise handling, presentation, loss prevention, and all other duties as directed by Management.
• Participates in and facilitates visual directives including monthly store sets and merchandise replenishment.
• Assists in the development of store associates; interprets KPI reports and delivers coaching as needed; provides feedback for associate performance appraisals and evaluations.
• Other duties as assigned.

• High School diploma or equivalent
• Must be 18 years old or older
• Minimum 2 years prior retail or sales management experience preferred
• Excellent communication, verbal, and written skills
• Able to travel to stores throughout the district
• Knowledge of administrative aspects of store operations
• Ability to work a flexible work schedule, including nights, weekends, and holidays is required

Wage range: 11.70 to 14.65 per hour. Successful candidates’ wage rates will be determined based on individual qualifications for the position.

Location:

Dayton, OH. This position may be found in multiple brands; some duties may vary by brand.

Chico’s FAS, Inc. is an equal opportunity employer. We do not discriminate on the basis of race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, childbirth and related medical conditions, lactation, genetic information, gender, sexual orientation, gender identity or expression, military service, veteran status, or any other category protected under federal, state, or local law.