Key Holder

Love fashion, thrifting, leadership, and creating an amazing customer experience? We re looking for a dependable, energetic Key Holder to help lead our team! If you re passionate about fashion, enjoy working with people, and are ready to take the next step in retail leadership, we d love to meet you.

As a Key Holder, you ll help manage daily store operations, support the management team, and ensure every customer has an outstanding shopping experience.

• Open and close the store while following company procedures
• Lead and motivate team members during your shift
• Deliver exceptional customer service and resolve customer concerns
• Operate the cash register and oversee accurate cash handling
• Assist with tagging clothing, shoes, handbags, and accessories
• Help merchandise new inventory and maintain visually appealing displays
• Coach and support Fashion Consultants throughout the day
• Assist with fitting rooms and customer needs
• Keep the sales floor clean, organized, and fully stocked
• Help achieve sales, productivity, and customer service goals
• Ensure company policies, safety procedures, and loss prevention standards are followed

• A natural leader who enjoys helping others succeed
• Friendly, approachable, and customer-focused
• Reliable, responsible, and trustworthy
• Organized with excellent attention to detail
• Comfortable making decisions in a fast-paced retail environment
• Passionate about fashion, resale, and thrift shopping
• Able to multitask and prioritize effectively
• Positive with a strong work ethic

• 1+ year of retail, customer service, or leadership experience preferred
• Previous key holder, shift lead, or supervisor experience is a plus
• Experience handling cash and balancing registers
• Ability to work evenings, weekends, and holidays as needed
• Ability to stand, walk, bend, and lift up to 30 pounds throughout your shift
• Energetic and outgoing

• Competitive pay
• 3 Weeks PTO (Full time only)
• Flexible scheduling
• Employee discount
• Fun, fashion-focused work environment
• Supportive team culture
• New inventory arrives every day—no two shifts are ever the same!

• Retail Supervisors
• Key Holders
• Shift Leaders
• Assistant Managers
• Fashion Retail Professionals
• Customer Service Leaders
• Thrift Store Enthusiasts
• Resale Fashion Lovers
• Retail Team Leaders looking to grow their careers

If you re passionate about fashion, retail leadership, customer service, thrift shopping, sustainable fashion, resale, and helping customers discover amazing finds
, we d love to have you on our team.