Store Manager, Retail & Store Manager

Overview

Reports to:

District/Regional Manager. FLSA:
Full Time | Exempt. Salary + Bonus (Uncapped). America’s #1 Arch Support Company is growing and seeking a Store Manager to lead a high performing retail environment. The role focuses on improving the quality of customer experience while achieving sales targets with uncapped earning potential. On-Target Earnings: $70,000‑$90,000 annually based on individual/store performance. Core values:
Family 1st, Integrity, Accountability.

• Oversee and direct the day-to-day operations of assigned retail store
• Deliver excellent service to ensure high levels of customer satisfaction
• Motivate the sales team to meet sales objectives through training and mentoring of staff.
• Create sales strategies, in collaboration with District Manager, to achieve store goals, including individual sales goals.
• Partner with Human Resources on hiring, training, and maintaining staffing levels for your store, including corrective action.
• Partner with the Training Manager on ensuring all new hires are trained properly, including ongoing training for the sales team.
• Prepare detailed reports as assigned, including processing of EOD reports and Month-End reports.
• Undertake store administration duties (i.e. team tracking, customer follow-up, inventory levels)
• Address customer inquiries with expert product knowledge
• Politely and professionally resolve guest issues, in coordination with your sales team.
• Other duties as assigned

• High School Diploma or equivalent; seven to ten years of experience; or a combination of experience and education, required.
• Experience leading a commissioned sales team, required.
• Three+ years of leadership/management experience leading/developing a team, required.
• Weekend availability required.

• Tremendous earning potential through uncapped monthly bonus
• Paid comprehensive product sales training
• Flexible schedule
• Paid Time Off
• Access to Healthcare (Medical, Dental, Vision)
• Company Pay Holidays
• Advancement opportunities

This position requires regular physical activity as part of the essential job functions, including standing, walking, and sitting for extended periods of time. Team members must also be able to frequently kneel, squat, bend, and navigate low seating areas while assisting customers. The role further requires the ability to lift, push, pull, and/or carry up to 50 pounds on a regular basis as part of daily operational responsibilities.

Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions of the position.