Retail Selling Support Associate - Womens Clothing, Dayton Mall

Retail Selling Support Associate
- Womens Clothing, Dayton Mall
- Full Time

Be part of an amazing story. Macy's is more than just a store. We are a brand celebrated for 160+ years of innovation, tradition, and memorable moments. We invite you to join a place where each day is an opportunity to create unforgettable experiences for our customers.

As a Macy’s Women’s Clothing Selling Support Associate, you will help customers express their personal style and turn fashion into inspiration. With a passion for hospitality, an eye for trends, and strong product knowledge, you will create meaningful connections through genuine, engaging conversations. Your responsibilities include actively circulating the sales floor to understand each customer’s needs, sharing the benefits of our loyalty programs, and guiding them through a seamless shopping journey from start to finish.

You will also maintain merchandise standards, support fitting room and sales floor upkeep, and assist with fulfillment to ensure a polished, shop‑ready environment. This role goes far beyond being a cashier – you will keep the shopping space clean, organized, and inviting so every customer feels welcome the moment they walk in.

• Begin each day energized and ready to make an impact. Greet teammates, ensure the sales floor is clean and prepared, review sales goals, learn about new arrivals, and stay up to date on trends and promotions.
• Focus on the customer by offering a warm welcome, making eye contact, and engaging in friendly, personal conversations to build relationships.
• Maintain a shoppable space by recovering the floor and fitting rooms, updating signs and pricing, and supporting needed merchandise moves.
• Finish strong by sharing our Loyalty program benefits, ensuring customers have everything they need, and ending with a sincere thank‑you, often walking the package around and using the customer’s name.
• Support one another with honesty, care, and collaboration so we can better serve our customers and communities.
• Strive for daily growth, achieving sales goals, and learning from each other to drive individual and store results.

• Flexible availability, including days, evenings, weekends, and holidays. Regular, dependable attendance and punctuality.
• Excellent communication skills for interacting with customers, co‑workers, and supervisors.
• Ability to read and understand employment policies and safety rules/procedures in English.
• Comfortable collaborating with customers and colleagues, and adept at acquiring new customers by opening credit accounts and sharing loyalty benefits.
• Enjoy meeting people, learning about them, and sharing information.
• Resourceful, adaptable, and able to work independently or as part of a team.
• Proficient in handling electronic devices and operating a cash register.
• Committed to meeting daily sales goal challenges.

• Talking, lifting, constant moving, standing, and reaching with arms and hands.
• Standing for at least two consecutive hours; lifting at least 25 lbs.; stooping, kneeling, crouching, climbing ladders; reaching above eye level.
• Requires good vision, color vision, depth perception, and focus adjustment.
• Frequent use of computers and other technology, including handheld equipment and cash register processing.

Join a dynamic, inclusive environment with competitive pay and benefits. Enjoy comprehensive health and wellness coverage, a 401(k) match, paid time off, eight paid holidays, continuous learning, leadership development, and opportunities to volunteer and join Colleague Resource Groups. Additional benefits include merchandise discounts, performance‑based incentives, annual merit reviews, and an Employee Assistance Program with mental health counseling and legal/financial advice.

• Merchandise discounts
• Performance‑based incentives
• Annual merit review
• Employee Assistance Program with mental health counseling and legal/financial advice

Now is a great time to join Macy’s. Whether you help a customer find the perfect gift, streamline operations in a distribution center, enhance our online shopping experience, buy on‑trend merchandise, or design events, we offer unique opportunities to be part of memorable moments in people’s lives.

Join us and help write the next chapter in our story.

This job description is not all‑inclusive and may not apply to colleagues covered by a collective bargaining agreement. Macy’s Inc. reserves the right to amend this job description at any time. Macy’s Inc. is an Equal Opportunity Employer, committed to an inclusive work environment.

Benefits information: 401(k), medical/vision/dental/life/disability insurance options, PTO accruals, holidays, and more. Eligibility requirements may apply based on location, job level, classification, and length of employment. Additional benefit details are available at