Service Sales Rep

Service Sales Representative

ASSA ABLOY Entrance Systems, Pedestrian Door Solutions

Join the industry leader in automated door solutions! ASSA ABLOY Entrance Systems is a global manufacturer committed to creating safe, secure, and efficient entrance systems for people worldwide. We specialize in automated pedestrian, industrial, and high-performance door solutions, operating in over 100 countries.

• Comprehensive Benefits:
  Enjoy competitive pay, robust health insurance options, and retirement plans. Your well‑being matters to us, which is why we also offer PTO, holidays, and additional perks like tuition reimbursement and service awards.
• Meaningful Impact:
  Your work will directly impact customers in industries such as healthcare, transportation, and retail by delivering sustainable, customized door solutions. Whether you’re solving complex technical challenges or collaborating with contractors, every task helps build safer, more efficient spaces.
• Career Growth & Development:
  We invest in you from day one. We provide well‑defined career paths with regular performance reviews and opportunities for promotion. Participate in programs designed to develop your leadership skills and prepare you for management roles. Explore different roles within the company to find the best fit for your skills and interests.

This position will interface with customers, field technicians, other departments, and management level associates within the company with a focus on customer service. It is vital to the successful growth of our company’s service business and will serve as a key component for a portion of our local Key Accounts business. The successful candidate will be responsible for growing our local services business by developing new account opportunities, maintaining existing relationships, and maintaining open communication with customers regarding work schedule and meeting expectations.

• Meet monthly and quarterly service sales quota.
• Meet monthly and quarterly service quoting quota.
• Understand the company’s quoting and CRM process and systems.
• Submit forecast and reports in a timely legible manner.
• Strong communication, time management, negotiation and follow‑up skills.
• Call on local end users continually (in‑person visits).
• Maintain the relationships with our major customers.
• Foster relationships with new prospects.
• Provide customers with all requested service reports.
• Understand AAADM Certification.
• Possess knowledge and understanding of the functions and use of door hardware/electric door hardware.
• Be involved in any/all customer complaints and resolution process.
• Knowledge of competitors’ pricing, strengths, and weaknesses.
• Join and maintain professional associations to enhance selling opportunities.
• Complete understanding of workflow with Dispatch/Administrative Assistant in the local District.
• Any other related duties as required or assigned.

• Marketing or business degree preferred.
• 2‑3 years’ experience in a business development/sales environment.
• High level of organization.
• Ability to work well within a group in a team environment.
• Self‑motivating, problem‑solving, capable of managing multiple projects.
• Professional appearance.
• Positive attitude.
• Grace under pressure.
• Accuracy and attention to detail.
• Sharp analytical skills.
• Exceptional organization skills.
• Ability to take direction well.
• Excellent verbal communication skills.
• High‑energy, results‑oriented approach.
• Reliable and disciplined.
• Excellent follow‑up skills.
• Working knowledge of MS Office Products.
• Familiarity with CRM systems.

• Health, dental, and vision plans.
• 401(k) with company matching.
• Short‑ and long‑term disability, life, and accidental insurance.
• 15 PTO days and 11 paid holidays.

• Flexible scheduling for when life happens.

• Structured onboarding process.
• Access to online courses to keep your skills sharp and up to date.
• Learn from experienced colleagues and industry experts.
• Length of Service awards to celebrate your milestones.

ASSA ABLOY fosters a workplace where…