Inside Sales Representative

Position Purpose

Responsible for developing new leads and revisiting lost customer relationships, communicating with customers, understanding their needs, and ensuring a smooth sales process. Drives business growth by building relationships with new and existing customers in the building materials industry. This role involves proactive sales initiatives, outbound calls, and efficient order processing, while maintaining excellent customer service and ethical conduct. The position requires an entrepreneurial spirit, teamwork, and a solution-oriented approach, using digital sales tools and CRM systems to enhance customer interactions and drive revenue.

• Identify and qualify new business leads and opportunities.
• Foster good relationships with both internal and external customers to maximize sales opportunities.
• Support outside sales team in the management of customer accounts and order processing.
• Prepare product demonstrations, presentations and proposals to potential clients.
• Track and report sales performance using a sales CRM.
• Drive sales growth with proactive outbound calls, managing at least 15 customers daily using CRM tools.
• Collaborate with Credit and Lead Generation teams to maintain accounts, expedite order cycles, and identify new opportunities.
• Maintain meticulous records of sales interactions, quotes, and transactions.
• Foster continuous improvement by staying informed about product innovations, market trends, and competitor activities.
• Work directly with the Sales Enablement Team to drive revenue and drive adoption of digital resources to improve efficiency and sales effectiveness.

• Excellent verbal and written communication skills.
• Proficiency in Microsoft Office Suite (Outlook, Word, Excel), relationship management software and Internet navigation.
• Strong problem‑solving abilities.
• Excellent customer service skills with a focus on customer satisfaction and relationship‑building.
• Detail‑oriented with strong organizational and time‑management capabilities.
• Entrepreneurial spirit, self‑motivation, and enthusiasm for the business.
• Ability to work cohesively within a team environment, adhering to a "one team, one fight" philosophy.

• Proven experience in an inside sales or similar role.
• Experience in B2B sales.
• Knowledge of the company’s products or industry.
• Experience with CRM systems for sales tracking and customer communication.
• Proficiency in English and Spanish for inclusive communication.
• Efficiently manage priorities, maintain records, and perform data‑driven analyses.
• Representing the organization at trade shows and industry events.
• Commitment to professional growth and adaptation to industry trends.
• Expertise in advanced functions of Microsoft Office Suite.
• Effective collaboration with sales teams and external partners.

High school diploma required. Bachelor’s degree in marketing, business administration, or a relevant field preferred. Demonstrated experience assisting customers with purchasing needs via in‑person or telephone interactions, and strong interest in generating new sales opportunities through proactive calls. Must be authorized to work in the United States without sponsorship, possess a valid driver’s license, satisfactory driving record, and reliable transportation. Successful completion of a criminal and driving background check, as well as a pre‑employment drug test, is required.

• Competitive weekly/bi‑weekly pay with discretionary bonuses.
• 401(k) with company match.
• Employee Stock Purchase Plan.
• Paid time off (vacation, sick, volunteer, holidays, birthday, floating).
• Medical, dental, and vision coverage.
• Flexible spending accounts.
• Company‑paid life and short‑term disability insurance, with optional long‑term disability and additional life insurance.

SRS Building Products – Dayton
2030 Winners Circle Dayton, OH 45404

SRS Distribution Inc., including all its subsidiaries, provides job opportunities to qualified individuals without regard to race, color, creed, religion, national origin, sex, gender, age, disability, gender identity, sexual orientation, citizenship status, veteran status, marital status, genetic information, or any other characteristic in accordance with applicable federal, state, and local EEO laws. If you are an individual with a disability or a disabled veteran and require a reasonable accommodation in applying for any posted position, please contact Human Resources at 855‑556‑3221 or via email at  with the nature of your accommodation request and include the business name, location, and title of the job opening.