Retail Sales Associate

AAA Club Alliance is actively hiring for an experienced full‑time Retail Sales Associate at 6580 N Main St., Suite A, Dayton, OH 45415.

Store hours:
Monday–Friday, 9:00AM–6:00PM;
Saturday, 9:00AM–2:00PM. 37.5‑hour work week, no Sundays.

Starting base compensation: $15.54–$19.88 per hour (adjusted based on experience, geographic location, and other job‑related factors as permitted by law). Incentive pay is also available, with an average monthly payout of $162–$389.

• Consistently up‑sell and cross‑sell AAA products such as new memberships, credit cards, and insurance referrals.
• Assist members in planning domestic travel vacations, including car rentals, hotels, vacation packages, maps, tour books, and triptiks.
• Answer incoming overflow calls for Roadside Assistance during peak call volumes to ensure timely and efficient service delivery.
• Serve as backup by assisting in the functions of cashiering, tag and title, and IDEMIA services, if applicable.

• Previous sales and customer‑service experience with a proven ability to drive results and exceed expectations.
• Effective written and oral communication skills essential for engaging customers and articulating the value of AAA memberships.
• Proficiency navigating multiple websites and computer programs; strong computer skills for multitasking in a fast‑paced retail environment.
• Notary Public designation or willingness to obtain it within six months of employment.
• Basic geographic knowledge beneficial.
• High school diploma or equivalent.
• Successful completion of pre‑employment and post‑employment screening, including criminal, drug, and other required checks.
• Ability to obtain necessary membership license or other required certifications, as needed to perform essential job functions.

• Medical, Dental, and Vision plan options.
• Up to two weeks paid parental leave.
• 401(k) plan with company match up to 7%.
• Two or more weeks of paid time off (PTO) within the first year.
• Paid company holidays.
• Company‑provided volunteer opportunities, including one volunteer day per year.
• Free AAA membership.
• Continual learning reimbursement up to $5,250 per year.

Job Category:
Sales

ACA is an equal‑opportunity employer and complies with all applicable federal, state, and local employment practices laws. ACA is committed to cultivating a welcoming and inclusive workplace and strives to attract and retain candidates with a passion for their work. This position is open to all qualified individuals. If reasonable accommodation is required, please contact