Retention Client Manager - Legal & Professional

Telephonic Client Manager

As a Telephonic Client Manager you will manage, protect, and grow revenue through the sale of Lexis Nexis products, services, and content. You will initiate contact with prospects and existing customers, assess their needs, and create a pipeline of new business opportunities and retention.

• Initiate and respond to inbound and outbound sales calls with prospective and existing customers.
• Achieve and, where possible, exceed monthly sales and KPI targets.
• Accept orders, close sales, and maintain customer records in the CRM system.
• Record sales prospecting activity in computer‑based tracking systems.
• Manage moderately complex territory of assigned accounts and products.
• Contact clients with moderate authority and negotiate service terms.
• Build knowledge of business, market, and account needs.

• Effective communication and adaptability to different audiences.
• Ability to perform structured work assignments and develop competence.
• General understanding of sales methodology with a proven track record of meeting sales quotas.
• Bachelor’s degree or equivalent experience.
• Broad knowledge of products and solutions.
• Excellent experience in telesales and selling subscription products.

• Comprehensive, multi‑carrier health plan benefits.
• Disability insurance.
• Dependent care and commuter spending accounts.
• Life and accident insurance.
• Retirement benefits (salary investment plan/employer stock purchase plan).
• Modern family benefits, including adoption and surrogacy.

U.S. National Base Pay Range: $42,600 – $70,800. Total Target Cash Range: $65,600 – $109,000. Geographic differentials may apply in some locations to better reflect local market rates.

Lexis Nexis Legal & Professional is an equal‑opportunity employer. We are committed to equal opportunity employment regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, or veteran status.