Digital Business Development Manager

Where is the work:

Prioritize engaging with customers. When not directly interacting with customers; collaborate with colleagues in your office.

Trane in the Great Lakes Region is hiring a Digital Services Business Development Manager to help accelerate growth in our connected solutions and digital services portfolio. In this role, you will lead regional business development efforts focused on expanding customer adoption of Trane’s digital offerings, including connected services, building automation, analytics, monitoring, and outcome-based service solutions.

You will work across sales, service, controls, and account teams to identify opportunities, strengthen customer relationships, and position Trane as a trusted partner in helping customers improve building performance, sustainability, reliability, and operational outcomes through digital innovation.

This is a highly visible role responsible for driving strategic growth, increasing market penetration, and helping customers unlock greater value from intelligent, connected building solutions across the Great Lakes Region.

• Business development strategy and execution for Trane’s digital services and connected solutions portfolio across the Great Lakes Region.
• Drive growth by identifying, developing, and closing opportunities related to connected services, intelligent building solutions, analytics, remote monitoring, and recurring digital revenue streams.
• Partner with equipment, controls, and service sales teams to expand customer adoption of digitally enabled solutions that improve uptime, energy efficiency, occupant comfort, and building performance.
• Develop and maintain strong relationships with building owners, operators, contractors, consulting engineers, and strategic customer stakeholders.
• Position Trane’s digital value proposition by aligning customer needs with solutions that support decarbonization, operational efficiency, lifecycle value, and smarter building management.
• Collaborate across functions to create account strategies that increase market penetration, customer retention, and share of wallet for digital and connected offerings.
• Support the sales organization in identifying and advancing opportunities that connect building automation, service agreements, equipment, and digital capabilities into integrated customer solutions.
• Influence and enable account teams with varying levels of digital fluency, sales experience, customer focus, and portfolio complexity.
• Maintain strong opportunity pipeline discipline, support forecast accuracy, and drive consistent use of sales tools, CRM processes, and business development rigor.
• Help customers and internal teams understand the value of connected services by translating technical capabilities into measurable business outcomes.
• Participate regularly in customer meetings, strategy sessions, and regional sales activities to promote growth and strengthen market presence.
• Contribute to annual objectives related to revenue growth, margins, recurring revenue, customer retention, and strategic business mix.

• Equivalent combination of education and experience, or a Bachelor’s Degree in business, engineering, engineering technology, or a related field from an accredited four-year college or university.
• 5+ years of experience in business development, sales, or sales leadership, preferably in digital services, connected solutions, building automation, HVAC, controls, or service.
• Strong understanding of customer value drivers related to connected buildings, building performance, service optimization, energy management, or operational outcomes.
• Experience collaborating across equipment, controls, service, and account management teams to develop integrated growth strategies.
• Strong communication skills, and ability to translate digital capabilities into customer-centered business value.
• Candidates without a 4-year degree are encouraged to apply; we prioritize practical experience, relevant skills, and alignment with our leadership principles.
• Valid driver’s license for a minimum of 12 months, with no major or frequent traffic violations, including but not limited…