Field Service Technician
Job in
Dayton, Montgomery County, Ohio, 45401, USA
Listed on 2026-06-02
Listing for:
NOV Inc.
Full Time
position Listed on 2026-06-02
Job specializations:
-
Trades / Skilled Labor
Field/Service Technician, Installation Technician, Maintenance Technician / Mechanic
Job Description & How to Apply Below
* Provide immediate, customer-focused support to yield 100% customer satisfaction.
* Assist the sales representatives and customers with technical expertise and complete mechanical understanding of industrial rotating equipment, and related components
* Troubleshoot and repair customer equipment breakdowns or system failures and provide recommendations for assembly, disassembly, and repair techniques, as well as improved maintenance practices to equipment operating reliability.
* Installation of NOV FMS products as needed by the business
* Conduct training for customers, reps, and Authorized Service Center personnel in proper assembly, disassembly, and repair procedures related to NOV products.
* Timely and accurate completion of Field Service Reports.
* Travel to customer's facilities for service calls and courtesy customer support calls sometimes on short notice.
* Identify opportunities for improving processes using Lean tools.
* Travel primarily Mon-Fri up to 75% sometimes on short notice
* International travel may be required 1-2 times yearly
SKILLS & EXPERIENCE REQUIRED:
Mechanical
* Able to understand and read mechanical plans, drawings, and site layouts
* Knowledge of industrial equipment
* Experience with installation, alignment, and commissioning of pumps, mixers, or other industrial equipment is important for success in this position
* Knowledge on how to troubleshoot improperly operating equipment
* Willingness and aptitude to learn new mechanical skills
* Knowledge of VFD and/or PLC's in industrial setting preferred
* Knowledge of rigging, forklift operation, and confined space entry preferred
* Welding, Rigging certification preferred
Computer Skills
* Ability to perform basic tasks on a computer including Microsoft Office Suite
* Ability to perform basic tasks on a mobile device
* Microsoft Dynamics 365, Excel abilities are preferred
Energy & Drive
* Self-motivated to complete assigned tasks
* Will be energized by challenges and drawn towards opportunities
* Will be focused on reaching a quality solution which is acceptable to our customer and the business
Organizational
* Confident and professional when representing the company
* Collaborate with engineering, sales, and service teams to deliver a seamless customer experience
Personal and Interpersonal
* A strong sense of customer focus (internal/external)
* Professional demeanor in customer-facing roles
* Ability to work independently and collaboratively in a team
Quality Assurance
* Carry out all duties in accordance with the Quality Assurance procedures and department/area work instructions
* Contribute to general improvements in the quality and key activities of the department/area
Training
* Participate in training where/as required
* PEC Core (OSHA 30)
* Welding capabilities
Health, Safety and Environment
* Carry out all duties safely and in accordance with the Health & Safety Policy, Employee Handbook, procedures, training and instruction
* To be safety conscious and report any safety hazards to the HSE representative
QUALIFICATIONS:
* Mechanical Installation/Service Work at least 5 years
* OSHA 30, NCCCO Rigger I (preferred)
* Welding, rigging, and fork lift operation (preferred)
COMPETITIVE BENEFITS: (visit for more information about our benefits offerings)
* 401(k) Retirement Plan - NOV matches every dollar up to 5% of base pay and overtime for every dollar you invest
* Competitive medical plans that are effective your date of hire. Visit for more information
* FREE MDLIVE virtual visits (when enrolled in an NOV medical plan)
* FREE preventative medical and dental care for the entire family (when enrolled in an NOV medical/dental plan and seeing an in-network physician).
* FREE Basic Life and AD&D insurance at 2 times your annual salary (for full-time employees)
* All regular full-time employees start with 3 weeks of paid vacation per year (prorated based on start date). Pre-NOV relevant experience (years of service) may be considered for vacation accruals
* All regular full-time employees receive up to 11 paid holidays per year
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