Service Technician

The Maintenance Service Technician supports a 302‑unit community in Rochester, NY. The role partners closely with the onsite Service Manager to ensure the property is maintained to the highest standards. It requires strong troubleshooting skills and a commitment to excellent service.

• Troubleshoot and complete service requests including, but not limited to, plumbing, HVAC, electrical, appliance, and general maintenance repairs
• Perform preventative maintenance and support day‑to‑day property upkeep
• Maintain interior and exterior areas in accordance with company standards and applicable laws
• Respond promptly and efficiently to maintenance service tickets
• Communicate clearly and professionally with residents and office staff regarding repairs and updates
• Assist in maintaining a clean, safe, and well‑maintained community environment
• Candidates with basic repair knowledge and prior apartment maintenance or related industry experience are encouraged to apply.
• Plumbing and HVAC experience are strongly preferred.
• Additional certifications are not required, but would be considered a plus.

• Base Pay: $19.00 –$22.00 per hour
• Up to 50% Rent Discount
• Property Staff Shared Renewal Commissions
• Morgan Essentials: $300 quarterly
• On‑Call Appreciation: $15/day for holding the on‑call phone
• Medical, Dental, and Vision Benefits
• 401(k) Retirement Plan with Company Match
• Generous Paid Time Off, including 10 holidays per year and sick leave

• Monday – Friday: 8:00 AM – 5:00 PM
• Paid rotating on‑call participation required (2 weeks on / 2 weeks off)
• Must be available and prepared for emergency events as needed
• Schedule subject to change based on business needs

• Active, valid driver’s license and a personal vehicle
• Basic maintenance and troubleshooting knowledge required
• Prior apartment maintenance or related industry experience preferred
• Plumbing and HVAC experience strongly preferred
• HVAC / EPA / CFC certification preferred, but not required
• One year of related experience or an equivalent combination of education and experience
• Strong work ethic, reliability, and ability to work collaboratively as part of a maintenance team
• We’re looking for someone dependable, hands‑on, and motivated to deliver excellent service while helping maintain quality apartment homes for our residents.