Service Technician

Job Title

Service Technician

Buffalo, NY
- Elmhurst, IL
- Livonia, MI
- Indianapolis, IN
- Hamilton, OH
- Erie, PA
- Ithica, NY
- Buffalo, NY. In addition, we often need technicians who live well outside of our customer center location. For example, Toledo, OH, Erie, PA, Ithica, NY, and South Bend, IN. This role is typically not eligible for relocation. If a position is not currently open in an area, we will reach out to qualified candidates once an opening is available.

$25.00 - $35.00 per hour depending on qualifications and experience. This is a full‑time, hourly position.

Monday
- Friday 7:30AM - 4:30PM

The Field Service Technician for Ingersoll Rand's Compression Systems and Services Division serves customers by installing, troubleshooting, repairing, and maintaining all makes of rotary screw and reciprocating and/or Centac and ECC air compressors, along with additional compressed air system components. You will use precision measuring tools for diagnostic troubleshooting of compressed air equipment. In addition, you need to have knowledge of all operations and parts manuals associated with all equipment.

• Effectively communicate verbally and in writing with customers and co‑workers.
• Provide technical assistance on equipment pre‑commissioning and start‑ups, installations, and repairs of compressed air systems, including hands‑on work to assure equipment operates to customer’s requirement with limited guidance from the Master Technician.
• Increase Ingersoll Rand customers’ awareness of how Ingersoll Rand products, services, and solutions, such as Preventive Maintenance, Diagnostics, Audits and Leak Detection can benefit their operations.
• Perform preventative maintenance on Ingersoll Rand compressed air equipment.
• Interact with customers to address existing and unanticipated equipment concerns.
• Collaborate with Service Coordinator on ordering and gathering parts and supplies necessary to complete installations and repairs.
• Assist and train apprentices and Field Service Technicians.

• 2 years+ experience troubleshooting industrial/commercial mechanical systems.
• Valid driver's license for a minimum of 12 months with no major or frequent traffic violations.
• On‑call requirement after 90 days; available 24/7 for a one‑week duration during on‑call weeks.
• Physical ability to use hands, fingers, walk, stoop, kneel, and lift regularly.
• High School Diploma or equivalent.

• Read wiring schematics and diagrams for all equipment.
• Advanced network systems installations (IMMC/ASC, X Series Automation).
• Basic vibration troubleshooting.
• Basic air quality (system compressor/dryer – air treatment).
• Operating knowledge of Microsoft Office software and other basic computer usage, working proficiency with handheld computers (Smartphone, iPad) and network bases.
• Maintain proper business travel practices in a cost‑efficient manner.

• Industrial air compressor maintenance & knowledge.
• EPA Certification.
• Veterans/Active‑Duty Military encouraged to apply.

• Service Technicians will travel daily within a 3‑hour radius within our service area.
• A company vehicle and fuel card will be provided.

Starting pay will range between $25.00 - $35.00 per hour depending on qualifications and experience. This is a full‑time, hourly position.

Health care options (medical, prescription plans, dental, vision), wellness programs, life insurance, robust 401(k) plan, paid time off, employee stock grant, and more. We promote a culture of personal ownership and support employee health and well‑being.

Ingersoll Rand is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances.