CASA Coordinator

POSITION DESCRIPTION

Montgomery County Common Pleas Court – Juvenile Division

CLASSIFICATION

TITLE:

CASA Coordinator

FLSA STATUS: Non-Exempt

EMPLOYMENT STATUS: Full-time

DEPARTMENT: Probation Services

REPORTS TO: Volunteer Services Program Manager

PAY GRADE: A 14

WORK SCHEDULE: 8:30 a.m. – 4:30 p.m.

Managing a caseload of Court Appointed Special Advocates (CASA) volunteers who are serving as an investigator, monitor, reporter and advocate for children who may be involved in the juvenile court system.

This includes maintaining weekly/monthly contact with the CASA Volunteers, assisting with case investigations, participating in home, school and agency visits and attending court hearings on a regular basis.

• Manage a caseload of community volunteers trained as CASA.
• Assure a high quality volunteer program by maintaining weekly/monthly contact with the CASA Volunteers and assisting with the monitoring of reports and interviews as needed.
• Assist CASA volunteers with case investigations.
• Participate in home, school and agency visits on a regular basis.
• Attend court hearings on a regular basis or as needed on behalf of the CASA program.
• Assist with In‑Service topics and CASA Pre‑Service trainings.
• Participate in trainings and workshops to increase job knowledge.
• Provide assistance to the Manager of Volunteer Services with reports, grant reporting and grant applications as needed.
• Maintain records pertaining to all cases.
• Track and report data about case and volunteer statistics for the Court, VOCA, State and National CASA organizations.
• Correspond consistently to all parties of a case.
• Participate in activities geared toward volunteer appreciation and other court activities.

Provide office coverage as assigned by Manager of Volunteer Services.

Individual community members who are trained as CASA Volunteers.

Computer; telephone, calculator, fax, copier and other general office equipment.

Attorneys, Child Welfare Caseworkers, medical, school, psychologists, and other professionals; foster parents; magistrates; CASA volunteers; general public; parents; relatives and non‑relatives.

Juvenile Court records; police records; medical records; school records; psychological records; client’s personnel; criminal records; program volunteers.

Good office working conditions.

Employee frequently sits for extended periods, occasionally stands and walks, converses verbally with others in person and by telephone; vision demands include close, relatively detailed vision when typing and using a computer screen.

Knowledge of family issues and dynamics relating to child abuse and neglect;
Court System processes and volunteer program requirements; social welfare and community social service resources; supervisory principles.

Ability to apply supervisory principles to supervision of volunteers; work with all types of people and races from different social, economic backgrounds; maintain good public relations as Court representative; establish and maintain effective work relationships with associates and job contacts; exhibit good organizational skills; maintain confidentiality of confidential and sensitive information; demonstrate initiative in perceiving and meeting volunteer and program needs;

willingness to accept program responsibility and leadership.

Skill in written and oral communications; operation of computer; general typing; application of job software programs; operation of general office equipment.

Bachelor’s degree in social service related field and over three years social service experience. Completion of CASA training following appointment.

Ability to document identity and employment eligibility within three (3) days of original appointment as a condition of employment in compliance with Immigration Reform and Control Act requirements.

Completion of CASA training following appointment.

Equal Opportunity Employer. This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.