ERC Supervisor

POSITION DESCRIPTION Montgomery County Common Pleas Court Juvenile Division

CLASSIFICATION

TITLE:

ERC Supervisor
FLSA STATUS: Exempt
EMPLOYMENT STATUS: Full-time
DEPARTMENT: Probation Services
REPORTS TO: Probation
PAY GRADE: A20
CIVIL SERVICE: Unclassified
WORK SCHEDULE: 40 hours per week

Manages and provides leadership to the Evening Reporting Center (ERC) and the unit staff members. Responsible for coordinating referrals and monitoring the daily operations of the ERC and updating the Court on attendance and behavioral and operational issues. Functions as a liaison between the Court and contract provider, and community partners of the Evening Reporting Center.

“In this position, you are an At-Will Employee serving at the pleasure of the Administrative Judge.”

Coordinate the flow of referrals from the Montgomery County Juvenile Court to the Juvenile Evening Reporting Center Court Treatment Team.

Coordinate and deliver new employee orientation, plan staff development and training activities, maintain records of attendance and prepare reports as required by the Court.

Share responsibility with Juvenile Court Probation Services and other Court staff for speaking engagements to provide public information and further develop and recruit additional community resources.

Implement ERC policies and procedures to carry out program mission. Perform as a member of Population Control Committee.

Assist in preparing monthly or quarterly reports as required. Assumes responsibility for daily case assignment of ERC referrals.

Collaborate with judges and magistrates on release plans of detained youth; collaborate with private agencies and community providers for case planning purposes.

Knowledge of:
Juvenile Probation Services; drugs, alcohol, gender specific, sex offender, mental health, learning disabled or other specialized area;
Juvenile Court system procedure and process, criminal justice system; programming and community resources; delinquency causes and treatment; resource development.

Ability to: demonstrate competency as Probation staff and in specialized area; develop and maintain effective, collaborative, professional, team-oriented relationships with internal and external clientele of the Court in the performance of day-to-day duties; establish rapport with juveniles and family members of various social and economic backgrounds; perform under stress when confronted with emergency, critical, unusual or dangerous situation; work with resistant clients;

maintain confidentiality of confidential and sensitive information; establish caseload priorities; conduct individual and group counseling; apply management principles to practical work situations; maintain good public relations with Court representative; establish and maintain effective work relationships with associates and job contacts; collect data; establish facts and draw valid conclusions; ability to work an alternative work schedule as needed.

Skill in: organization; verbal and written communication; training and job coaching; interpersonal relationship; public speaking; planning, research and development; program job training and coaching; immediate assessment; interviewing juveniles, family members and others; listening; crisis mediation; completing statistical and essay reports; data input; operation of computer; application of job software programs; self-defense; analyzing data and preparing behavior modification programs operation of computer;

application of job software programs; problem solving and conflict resolution.

Valid State Motor Vehicle Operator’s License.

Conduct speaking engagements and represents court on committees;
Manages contracts with private agencies;
Assumes other duties as assigned.

Probation officers; juveniles in Evening Reporting Center setting.

Vehicles; computers; copier, fax machine, telephone, calculator, and other general office equipment; handcuffs & shackles; cell phone.

Juveniles; parents,…