Store Associate
Listed on 2026-07-09
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Retail
Retail Associate/ Customer Service
Job Details
Job Location:
Dayton Store - Dayton, TN 37321
Salary Range: $12.00 - $12.00 Hourly
About Goodwill Industries of the Greater Chattanooga AreaSince 1923, Goodwill Industries of the Greater Chattanooga Area helps people transform potential into opportunity. With 17 store locations and a service territory of 23 counties in two states, our social enterprise is a win, win, win for all.
Individuals with barriers to employment get help securing meaningful jobs. Donors see a social return for their donations by helping people secure work and keeping unwanted items out of landfills. Shoppers get great prices on the goods they want, and in the process, give a hand up to people in their community.
We provide education and career services as well as on‑the‑job training to persons with barriers to employment such as multi‑generational poverty, history of incarceration, limited education, and no work experience.
What will a Store Associate do?As a store associate you will provide excellent customer service while performing a variety of duties within the store operations to support the mission.
- Support Chattanooga Goodwill’s mission, vision, and values through words and actions.
- Maintain agency, employee, and participant confidentiality.
- Be punctual and dependable.
- Provide excellent customer service to customers and donors while directing complaints to management.
- Consistently perform work tasks according to training, e‑learning, and work instructions.
- Effectively transition product to the retail sales floor with attention to detail and urgency.
- Abide by Goodwill’s policies and procedures.
- Ensure security of all company assets and donations.
- Perform general sales floor and production area duties and cross‑train in all work areas.
- Communicate effectively with management, peers, and customers.
- Promote and demonstrate cooperation and teamwork with peers.
- Assist in loading and unloading Goodwill trucks and trailers.
- Maintain a neat, clean, and organized production work area and retail sales floor at all times.
- Adhere to safety and security practices, including reporting safety hazards and injuries to management.
- Attend and complete all training and meetings as required.
- Perform additional duties and projects as assigned.
- We value and respect the inherent dignity and worth of people.
- We value truth, set high standards, and keep our promises.
- We embrace continuous improvement.
- We value teamwork, open and honest communication, and a culture of innovation, learning, and development through social enterprise.
- We honor the resources entrusted to us with responsibility and care.
We invite you to apply to become a part of our friendly, hardworking, and caring group of dedicated employees.
We are an equal opportunity employer. All qualified applicants and internal transfers will receive consideration without regard to race (including hairstyle/texture), color, religion, sex, sexual orientation, gender identity or expression, age, disability, marital status, citizenship, national origin, genetic information, or any other characteristic protected by law.
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