Flight Data Reception and Records Operations Professional

Embry-Riddle Aeronautical University (ERAU) seeks a dynamic, student-centered, and forward-thinking Flight Data Reception and Records Operations Professional. This customer service professional will support the Flight Data & Certification Department as the first point of contact with the customer and strives to meet their needs in a professional, cheerful, courteous and efficient manner. Records collected in the department will be submitted to the FAA, so accuracy is demanded of the position.

• Receiving students and colleagues at the reception desk
• Answering the phone and emails
• Reviewing documentation for errors and scanning documents to support the process
• Performing data entry
• Supporting the needs of the Analysts, Specialist, ACR and Manager
• Guiding student assistants in support of those tasks

Analytical skills with an in depth knowledge of information systems and technical expertise with Microsoft operating systems, Access, Excel, PowerPoint, Word, Outlook/email, and Internet end-user applications such as ETA.

Familiarity with flight training paperwork and lingo, preferred.

• Generous Time Off:
  Enjoy 9+ paid holidays, including the day after Thanksgiving and the week between Christmas Eve and New Year's Day.
• Tuition Coverage:
  Get 100% tuition coverage for yourself for one undergraduate and one graduate degree, and discounted rates for your spouse and dependent children up to age 26.
• Retirement Contributions: ERAU contributes 6% of your base salary to your retirement plan and offers a 4% matching contribution - with no vesting period.
• Personal Leave:
  Relax with 12 days of personal leave for non-exempt employees or 18 days for exempt full-time employees in your first year.

Embry-Riddle is committed to fostering a workplace where all individuals are valued and respected. We strive to ensure that all faculty, staff, and students are treated fairly and provided equal opportunities for employment, advancement, compensation, training, and other benefits of employment. Embry-Riddle makes employment decisions based on individual merit, qualifications, and abilities. Embry Riddle is strongly opposed to discrimination and harassment, and such behavior is prohibited by university policy.

Embry Riddle does not discriminate on the basis of race, color, national origin, sex, disability, veteran status, predisposing genetic characteristics, age, religion, or pregnancy status, or any other status protected by federal, state, or local law, in its employment, educational programs, admissions policies, financial aid, or other school-administered programs or activities.