Assistant Warrants Supervisor

Assistant Warrants Supervisor

Responsible for first-level supervisory duties of a group of employees assigned to the Warrants Unit within the Communications Center. This unit is responsible for the processing of warrants, capias and injunctions; receiving requests from field units; and conducting computerized searches on their behalf. This position is also responsible for entering, canceling, and modifying entries in the Florida Crime Information Center (FCIC) and National Crime Information Center (NCIC) computerized systems, ensuring completeness and accuracy.

The unit must be staffed twenty-four (24) hours per day, seven (7) days per week, to include holidays and times of emergencies.

Minimum Qualifications:

• Graduation from high school or possession of a GED, AND
• Two (2) years of experience processing warrants in an emergency communications center.
• Must meet State of Florida applicant requirements pursuant to F.S. 401.465.
• Must receive FCIC/NCIC Full Access Certification within six (6) months of hire date and maintain certification through the duration of assignment to the position.
• May be required to successfully complete and pass required skills testing.

Selection Process:
The selection process will include a review of each qualified applicant's education and experience and a formal interview in accordance with VSO policies.

Essential Functions:

• Performs all functions and duties of a Warrants Specialist.
• Supervises day-to-day work of employees assigned to their corresponding shift.
• Assigns work/duties to employees assigned to their corresponding shift.
• Evaluates performance of employees assigned to the Warrants Unit and brings any concerns to the Warrants Supervisor's attention.
• Monitors error rates for employees and reports findings to Supervisor for appropriate action.
• May assist in reviewing policies and procedures of computer-aided dispatch (CAD) system, computerized searches, and teletype related computer entries.
• Performs a variety of tasks including, but not limited to, the operation of a telephone console with several trunk lines and extensions, Florida Crime Information Center (FCIC) terminal, and computer terminals.
• Ensures all incoming requests from field units with entries into the FCIC/NCIC systems are answered and service is provided.
• Conducts appropriate computerized searches and enters towed vehicles into CAD or related services on behalf of field units and makes entries into law enforcement computerized records systems as directed.
• Records information (incoming and outgoing messages) obtained via telephone and/or other sources (computer) from the public on the appropriate forms.
• Handles entries of confidential warrants, capias, injunctions, civil orders for arrest into FCIC/NCIC and the County Clerk Management System.
• May train new Warrants Specialists when hired.
• Attends work on a regular and consistent basis.
• Must be able to maintain regular and prompt attendance to include scheduled work hours, required training activities and meetings, mandatory overtime, and during times of emergencies.
• Performs other duties as assigned.

Status:
Civilian

Blood and Viral Pathogen Risk:
Minimal Risk

Environmental Conditions:

• General office setting with most duties performed while sitting at a desk, table, or workstation.
• Must be able to staff shifts covering twenty-four (24) hours per day, seven (7) days per week.
• Must be able to work under stressful conditions.
• Must be able to relocate to other county locations based upon operational needs.
• Must be able to remain available to work during an emergency/disaster/epidemic, as directed.

Skills and Abilities:

• Ability to learn and perform assigned clerical duties.
• Ability to adapt easily and effectively to changing processes and priorities.
• Ability to communicate clearly and concisely, both verbally and in writing.
• Ability to learn and effectively utilize computerized systems used in the Warrants Division.
• Ability to read and comprehend technical and professional journals, manuals, procedures, and instructions.
• Ability to read and comprehend maps, layouts, memos, summaries, and reports.
• Ability to establish and maintain effective working relationships with co-workers,…