Front Office Coordinator

Job Description The Opportunity

Embry-Riddle Aeronautical University is seeking a highly organized and student-focused Front Office Coordinator to support the Centerfor International Education (CIE) at the Daytona Beach Campus. This position serves as the primary point of contact for students,faculty, staff, and visitors while supporting international student services, study abroad initiatives, and international engagementprograms.

The ideal candidate will thrive in a fast-paced, multicultural environment and demonstrate exceptional customer service,communication, and organizational skills. This role offers the opportunity to contribute to a welcoming and supportive student experience while assisting with front office operations, assessmentinitiatives, and administrative coordination across the department.

This is an excellent opportunity for an individual who enjoys working with diverse populations, values collaboration, and is passionate about supporting student success within a globaleducational environment.

• Serve as the primary front-line representative for the Centerfor International Education (CIE), providing professional and student-centered support to students, faculty, staff, and visitors.
• Respond to inquiries in person, by phone, and electronicallywhile identifying appropriate referral pathways and universityresources.
• Support international student services, study abroadinitiatives, international student engagement, and English languageprogramming operations.
• Maintain a welcoming, organized, and culturally responsiveoffice environment that promotes positive student experiences.
• Coordinate front office operations, including digital signage,informational displays, office materials, and reception areapresentation.
• Monitor and maintain office supply inventory and communicateoperational or maintenance needs as appropriate.
• Maintain accurate records of office traffic, student inquiries,and service trends to support departmental assessment and reportinginitiatives.
• Assist with document routing, imaging, records coordination,and information management procedures.
• Identify recurring student concerns or operational trends and communicate observations to leadership to support continuous improvement efforts.
• Provide administrative and operational support for departmental communications, special projects, and cross-functionalinitiatives.
• Perform additional duties as assigned in support of Centeroperations and student success initiatives.

For over 100 years, Embry-Riddle has been the world's leadingaviation and aerospace university, educating more than 30,000students across residential campuses in Daytona Beach, Florida, and Prescott, Arizona, as well as through a global network of Worldwidelocations and online programs. With more than 165,000 alumni aroundthe world, our impact reaches every corner of the aerospace,aviation, defense and technology industries.

Today, our faculty, researchers and professional staff areadvancing innovation across aviation, space, artificial intelligence, cybersecurity, autonomous systems and next-generationengineering. Working alongside industry leaders, government agencies and innovators, they are solving real-world challenges and shaping the technologies that will define tomorrow.

Whether you are an educator, researcher, administrator,technologist or industry professional, your work at Embry-Riddlewill contribute to something bigger than a job. Join a community driven by discovery, purpose and excellence—and help shape thefuture of aerospace.

• Generous Time Off:
  Enjoy up to 18 days of paid leavein your first year, including 3 days granted upon hire and 15 daysaccrued throughout the year. You'll also receive 9+ paid holidays,including the day after Thanksgiving and the week between Christmas Eve and New Year's Day.
• Tuition Coverage:
  Get 100% tuition coverage for yourself for one undergraduate and one graduate degree, and discounted rates for your spouse and dependent children up to age
  26.
• Retirement Contributions: ERAU contributes 6% of yourbase salary to your retirement plan and offers a 4% matching contribution – with no vesting period.
• Personal Leave:
  Relax with 15 days…