Front Office Coordinator

United States — International Student Market

1.2M inbound students (2025) +3%

1. India 363K

2. China 266K

3. South Korea 42K

4. Canada 30K

5. Vietnam 26K

9 international branch campuses in United States

Job Description The Opportunity Embry-Riddle Aeronautical University is seeking a highly organized and student-focused Front Office Coordinator to support the Center for International Education (CIE) at the Daytona Beach Campus. This position serves as the primary point of contact for students, faculty, staff, and visitors while supporting international student services, study abroad initiatives, and international engagement programs. The ideal candidate will thrive in a fast-paced, multicultural environment and demonstrate exceptional customer service, communication, and organizational skills.

This role offers the opportunity to contribute to a welcoming and supportive student experience while assisting with front office operations, assessment initiatives, and administrative coordination across the department. This is an excellent opportunity for an individual who enjoys working with diverse populations, values collaboration, and is passionate about supporting student success within a global educational environment.

Key Responsibilities Serve as the primary front-line representative for the Center for International Education (CIE), providing professional and student-centered support to students, faculty, staff, and visitors. Respond to inquiries in person, by phone, and electronically while identifying appropriate referral pathways and university resources. Support international student services, study abroad initiatives, international student engagement, and English language programming operations. Maintain a welcoming, organized, and culturally responsive office environment that promotes positive student experiences.

Coordinate front office operations, including digital signage, informational displays, office materials, and reception area presentation. Monitor and maintain office supply inventory and communicate operational or maintenance needs as appropriate. Maintain accurate records of office traffic, student inquiries, and service trends to support departmental assessment and reporting initiatives. Assist with document routing, imaging, records coordination, and information management procedures. Identify recurring student concerns or operational trends and communicate observations to leadership to support continuous improvement efforts.

Provide administrative and operational support for departmental communications, special projects, and cross-functional initiatives. Perform additional duties as assigned in support of Center operations and student success initiatives.

About us For over 100 years, Embry-Riddle has been the world's leading aviation and aerospace university, educating more than 30,000 students across residential campuses in Daytona Beach, Florida, and Prescott, Arizona, as well as through a global network of Worldwide locations and online programs. With more than 165,000 alumni around the world, our impact reaches every corner of the aerospace, aviation, defense and technology industries.

Today, our faculty, researchers and professional staff are advancing innovation across aviation, space, artificial intelligence, cybersecurity, autonomous systems and next-generation engineering. Working alongside industry leaders, government agencies and innovators, they are solving real-world challenges and shaping the technologies that will define tomorrow. Whether you are an educator, researcher, administrator, technologist or industry professional, your work at Embry-Riddle will contribute to something bigger than a job.

Join a community driven by discovery, purpose and excellence—and help shape the future of aerospace.

Generous Time Off:
Enjoy up to 18 days of paid leave in your first year, including 3 days granted upon hire and 15 days accrued throughout the year. You'll also receive 9+ paid holidays, including the day after Thanksgiving and the week between Christmas Eve and New Year's Day.

Tuition Coverage:
Get 100% tuition coverage for yourself for one undergraduate and one graduate…