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Ticket Operations Associate - Daytona International Speedway

Job in Daytona Beach, Volusia County, Florida, 32118, USA
Listing for: Dormont Manufacturing Co
Full Time position
Listed on 2026-06-29
Job specializations:
  • Customer Service/HelpDesk
    Customer Service Rep, Bilingual, Customer Success Mgr./ CSM
Salary/Wage Range or Industry Benchmark: 30000 - 40000 USD Yearly USD 30000.00 40000.00 YEAR
Job Description & How to Apply Below

Daytona International Speedway

Daytona International Speedway is a state‑of‑the‑art motorsports facility and was awarded the Sports Business Journal’s prestigious Sports Business Award for Sports Facility of the Year in 2016. Daytona International Speedway is the home of “The Great American Race” – the DAYTONA 500. The complex is the world’s most diverse racing schedule and hosts a variety of events including the Rolex 24 at Daytona, the Daytona Supercross, the Daytona 200, and the Coke Zero Sugar 400.

The Daytona International Speedway Ticket Office is seeking Ticket Operations Associates to assist in ticket sales and support. Ticket Operations Associates provide customer service, product upsell, and order processing via telephone, mail, and walk‑ups.

Responsibilities
  • Assist with the sales and service of DIS daily tours.
  • Practice Needs‑Based Selling techniques through superior customer service, focusing on the customers’ needs and educating them.
  • Continuously learn new events, promotions, sales techniques, and operational materials necessary to communicate to customers.
  • Create, sell, and process a DAYTONA EXPERIENCE via ticket software.
  • Operate computer, calculator, copier, and other office machines.
  • Assist with offsite ticket sales and promotions.
  • Perform duties as outlined by departmental guidelines, including strong communication, exceptional customer service, cash and credit card handling, positive attitude, professional communication, understanding of facility and general race knowledge, and flexibility to work evenings and weekends.
Qualifications
  • Strong communication skills and ability to provide exceptional customer service.
  • Previous cash and credit card handling experience.
  • Positive attitude and professional demeanor.
  • Understanding of facility and general race knowledge helpful.
  • Flexible schedule, able to work evenings and weekends.
Events to Include
  • Daytona International Speedway (August 23-24, 2024)
    • NASCAR Xfinity Series – Wawa 250
    • NASCAR Cup Series – Coke Zero Sugar 400
  • Daytona International Speedway (October 17-20, 2024)
    • Fall Cycle Scene presented by Monster Energy
  • Daytona International Speedway (January 27 – March 9, 2025)
    • IMSA Weather Tech Sportscar Championship – The Roar Before The Role x 24 (January 17-19 2025)
    • IMSA Pilot Challenge – BMW M Endurance Challenge (January 24, 2025)
    • IMSA Weather Tech Sportscar Championship – Rolex 24 at DAYTONA (January 25-26, 2025)
    • Speed weeks at DAYTONA (February 12-15, 2025)
      • NASCAR Cup Series – DAYTONA 500 Busch Light Qualifying (February 12, 2025)
      • NASCAR Cup Series – Bluegreen Vacations Duel at DAYTONA (February 13, 2025)
      • NASCAR Craftsman Truck Series – Next Era Energy 250 (February 14, 2025)
      • ARCA Menards Series – Brandt 200 Supporting Florida FFA (February 15, 2025)
      • NASCAR Xfinity Series – Beef. It’s What’s For Dinner. 300 (February 15, 2025)
      • NASCAR Cup Series – DAYTONA 500 (February 16, 2025)
    • Bike Week at DAYTONA (February 28 – March 9, 2025)
      • Monster Energy Supercross AMA Series – DAYTONA Supercross (March 1, 2025)
      • Moto America AMA Superbike Series – DAYTONA 200 (March 8, 2025)

Program dates are flexible, but at a minimum cover a 10‑month period.

Apply at  for consideration.

NASCAR is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, gender, gender identity and expression, age, national origin, disability, religion, sexual orientation, genetic information, pregnancy, veteran status or any basis that is protected by applicable law except where a bona fide occupational qualification exists.

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Position Requirements
10+ Years work experience
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