Front Desk Associate; Part Time

Job Overview

The Front Desk associate is the face of our service at the properties we support. These associates interact with residents and guests, developing meaningful relationships that enhance the quality of our work. They work independently and without direct supervision, providing quality service to our customers.

• Greeting and directing residents, guests, and invitees
• Monitoring and controlling access to the building
• Handling deliveries and packages
• Stands, greets, and engages residents; checks guests and service providers in/out
• Monitoring the fire alarm emergency response system
• Resolving and following up on all complaints/issues
• Maintaining daily records and forms
• Follows safety procedures and strives to maintain a safe work environment
• Other duties as needed

• Critical thinking, problem solving, judgement and decision‑making abilities are necessary.
• Ability to maintain positivity and diplomacy in a fast‑paced environment.
• Excellent organization, motivation and interpersonal skills.
• Critical thinking, complex problem solving, judgment and decision‑making ability.
• Excellent customer service skills.
• Ability to communicate and provide guidance.
• Ability to read, analyze and interpret technical procedures, leases and/or regulations.

• Ability to work under usual office conditions.
• Ability to work at a personal computer and be on the phone for extended periods of time.
• Must be able to stand, sit, walk and occasionally climb.
• The incumbent must be on call at all times and able to work extended and flexible hours and weekends as needed.
• Physical demands include the ability to lift up to 50 lbs.
• Ability to detect auditory and/or visual emergency alarms.

As a part‑time non‑exempt associate, you will be eligible for full supplemental benefits to include your choice of dental and vision.

$18 – $19 / Hour

Part Time (24 Hours per week) 2pm to 10pm. 2 to 3 shifts per week. Shifts may vary depending on business needs.