Customer Support Agent
Job in
Daytona Beach, Volusia County, Florida, 32114, USA
Listed on 2026-09-03
Listing for:
TEKsystems
Full Time
position Listed on 2026-09-03
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep, Call Center / Support, HelpDesk/Support, Bilingual
Job Description & How to Apply Below
What You'll Do
+ Handle approximately 35-45 inbound calls daily, averaging 11-14 minutes per call
+ Respond to insurance servicing inquiries related to homeowners insurance
+ Assist borrowers, insurance agents, and financial institutions with payment and coverage questions
+ Navigate multiple systems to research and accurately document each call
+ Deliver prompt, professional, and accurate service to meet internal and external standards
+ Apply strong problem-solving and resolution skills to address customer concerns
+ Maintain professionalism and efficiency across all interactions
What You Bring
+ Minimum of 1 year of recent customer service experience (call center preferred; front desk/admin experience acceptable)
+ Proficiency in using a Windows PC and navigating software systems
+ Typing speed of at least 35 words per minute
+ Strong verbal and written communication skills for phone and email interactions
+ Stable internet connection for remote training and work
+ Reliable transportation for potential onsite needs
+ Nice to Have:
+ 2+ years of call center experience
+ Experience in insurance or mortgage services
Schedule & Training
+ Contract to Hire
+ Work Setup:
Onsite during Training then Hybrid (2 days onsite; 3 days WFH)
+
Start Date:
January 28, 2026
+ Shift for Training: 9:30AM - 6:00PM
+
Location:
220 South Ridgewood Ave. Daytona Beach, Florida, 32114
+ Available Shift after Training: 10:30AM-7:00PM (Monday - Friday)
Pay and Benefits
+ Pay: $17/hour
+ Medical, dental, and vision insurance
+ 401(k) retirement savings plan
+ Life and disability insurance
Job Type & Location
This is a Contract position based out of Daytona Beach, FL.
Pay and Benefits
The pay range for this position is $17.00 - $18.50/hr.
Individual compensation offered for this position within this range will depend on many factors, including qualifications, skills, relevant experience, job knowledge, geographic location, internal equity, and other pertinent job-related factors.
Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following:
- Medical, dental & vision
- Critical Illness, Accident, and Hospital - 401(k) Retirement Plan
- Pre-tax and Roth post-tax contributions available
- Life Insurance (Voluntary Life & AD&D for the employee and dependents) - Short and long-term disability
- Health Spending Account (HSA) - Transportation benefits
- Employee Assistance Program
- Time Off/Leave (PTO, Vacation or Sick Leave)
Workplace Type
This is a hybrid position in Daytona Beach,FL.
Final date to receive applications
This position is anticipated to close on Sep 11, 2026.
About TEKsystems
We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change.
That's the power of true partnership. TEKsystems is an Allegis Group company.
The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
About TEKsystems and TEKsystems Global Services
We're a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations…
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