Front Office Coordinator

Job Description

Embry-Riddle:
Celebrating 100 Years of Leadership in Aviation and Aerospace

As Embry-Riddle Aeronautical University marks its Centennial, we proudly celebrate 100 years of advancing the future of flight and aerospace education. With vibrant residential campuses in Daytona Beach, FL, and Prescott, AZ - and a Worldwide network spanning nearly 120 global locations - Embry-Riddle stands as the world's largest aviation and aerospace university.

For a century, we have led innovation in STEM education, serving more than 30,000 students around the globe. Our cutting-edge programs in Applied Science, Aviation, Business, Technology, Engineering, Safety, Security, and Space empower the next generation of leaders to shape the future of flight, exploration, and discovery.

As we launch our next century, we remain committed to excellence, innovation, and preparing graduates who will transform industries and redefine what is possible.

The Opportunity

Embry-Riddle Aeronautical University is seeking a highly organized and student-focused Front Office Coordinator to support the Center for International Education (CIE) at the Daytona Beach Campus. This position serves as the primary point of contact for students, faculty, staff, and visitors while supporting international student services, study abroad initiatives, and international engagement programs.

The ideal candidate will thrive in a fast-paced, multicultural environment and demonstrate exceptional customer service, communication, and organizational skills.

This role offers the opportunity to contribute to a welcoming and supportive student experience while assisting with front office operations, assessment initiatives, and administrative coordination across the department.

This is an excellent opportunity for an individual who enjoys working with diverse populations, values collaboration, and is passionate about supporting student success within a global educational environment.

Key Responsibilities

* Serve as the primary front-line representative for the Center for International Education (CIE), providing professional and student-centered support to students, faculty, staff, and visitors.

* Respond to inquiries in person, by phone, and electronically while identifying appropriate referral pathways and university resources.

* Support international student services, study abroad initiatives, international student engagement, and English language programming operations.

* Maintain a welcoming, organized, and culturally responsive office environment that promotes positive student experiences.

* Coordinate front office operations, including digital signage, informational displays, office materials, and reception area presentation.

* Monitor and maintain office supply inventory and communicate operational or maintenance needs as appropriate.

* Maintain accurate records of office traffic, student inquiries, and service trends to support departmental assessment and reporting initiatives.

* Assist with document routing, imaging, records coordination, and information management procedures.

* Identify recurring student concerns or operational trends and communicate observations to leadership to support continuous improvement efforts.

* Provide administrative and operational support for departmental communications, special projects, and cross-functional initiatives.

* Perform additional duties as assigned in support of Center operations and student success initiatives.

Perks Await You at Embry-Riddle!

* Health Benefits:

Experience comprehensive medical, dental, and vision coverage, along with wellness programs that include preventive care and fitness memberships. Our flexible spending and health savings accounts simplify managing healthcare costs. Join a workplace that prioritizes your health-because your journey to wellness should be rewarding! Buckle up for a healthier, happier you!

* Tuition Coverage:
Get 100% tuition coverage for yourself for one undergraduate and one graduate degree, and discounted rates for your spouse and dependent children up to age 26.

* Retirement Contributions: ERAU contributes an annual 6% gift of your base salary to your retirement plan and…