Part Time Auction Support Specialist; Manheim
Listed on 2026-06-18
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Entertainment & Gaming
Customer Service Rep
Job Title:
Virtual Block Specialist I
Location:
On-site at specified Cox Automotive Manheim location. No remote option.
Compensation:
Hourly base pay $15.10 – $22.69/hour. Rate may vary based on location and qualifications.
Schedule:
Part‑time, approximately 15‑20 hours per week (Tuesday, Wednesday, Thursday).
This position ensures accurate, efficient recording of vehicle and customer information during the sale and provides administrative support to the auctioneer on sale days from a local Cox Automotive Manheim location virtually.
Key Responsibilities- Utilize the AS400 system to record lane and Simulcast bid amounts, enter customer data, process all sold units, and verify/enter lights.
- Work with auctioneer virtually to verify system information accurately represents vehicle.
- Verify vehicle run order to ensure appropriate vehicle is being keyed and sold.
- Operate monitor virtually, work with auctioneer to review Simulcast bids.
- Provide arbitration and other vehicle announcements to support auctioneer.
- Call and e‑mail on late titles.
- Utilize Salesforce for title‑absent support.
- In partnership with client services contact center operations, receive and respond to customer requests through various channels (phone, email, chat, ticketing systems).
- Other duties as assigned.
- Minimum High School Diploma or GED.
- Less than 2 years of experience.
- Effective communication skills.
- Good problem‑solving and organizational skills.
- Ability to remain focused and composed during fast‑paced sale‑day activities.
- Regularly required to stand, walk, reach, talk and hear.
- Ability to lift 1–10 pounds.
- Vision: close, distance and color vision, depth perception and ability to adjust focus.
- Preferred:
Ability to read, write and speak in Spanish.
To be employed in this role, you will need to clear a pre‑employment drug test. Cox Automotive does not administer a pre‑employment drug test for marijuana for this position. We maintain a drug‑free workplace; possession, use or being under the influence of illegal drugs during work hours, on company property, or in company vehicles is prohibited.
BenefitsBenefits of working at Cox may include health care insurance (medical, dental, vision), retirement planning (401(k)), and paid days off (sick leave, parental leave, flexible vacation/wellness days, and/or PTO).
Equal Employment OpportunityCox is an Equal Employment Opportunity employer. All qualified applicants/employees will receive consideration for employment without regard to that individual’s age, race, color, religion or creed, national origin or ancestry, sex (including pregnancy), sexual orientation, gender, gender identity, physical or mental disability, veteran status, genetic information, ethnicity, citizenship, or any other characteristic protected by law. Cox provides reasonable accommodations when requested by a qualified applicant or employee with disability, unless such accommodations would cause an undue hardship.
EOE, including disability/vets. Applicants must currently be authorized to work in the United States for any employer without current or future sponsorship. No OPT, CPT, STEM/OPT or visa sponsorship now or in future.
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