Front DeskMedical Assistant

We are seeking a friendly, dependable Front Desk / Medical Assistant to join our close-knit team. This role is perfect for someone who enjoys building relationships with patients, thrives in a smaller practice setting, and is comfortable balancing both administrative and clinical responsibilities. You will be a key part of the patient experience from the first phone call to the end of each visit.

• Welcome patients with warmth and professionalism, both in person and on the phone
• Schedule appointments
• Check patients in and out, verify demographics and insurance, and collect co-pays
• Answer phones, patient portal messages, and emails in a timely, compassionate manner
• Maintain accurate patient records in our EMR system
• Assist with referrals, prior authorizations, and incoming/outgoing paperwork
• Protect patient privacy and maintain HIPAA compliance at all times

• Prepare exam rooms and ensure a clean, organized clinical environment
• Take and record vital signs and patient histories
• Assist providers during exams and procedures, including pap smears, pelvic exams, prenatal visits, and minor procedures
• Perform pregnancy tests, urine dips, and other testing as directed
• Collect and properly label lab specimens
• Provide patients with basic education and post-visit instructions
• Stock and maintain medical supplies

• High school diploma or equivalent required
• Medical Assistant certification preferred (CMA/RMA)
• Prior experience in an OB/GYN or women’s health setting is required
• Comfortable multitasking in a fast-paced, patient-focused environment
• Friendly, calm, and professional demeanor
• Strong communication and organizational skills
• EMR experience preferred
• Spanish/Bilingual is a plus

• Supportive, team-oriented work environment
• Meaningful patient interactions and continuity of care