Health Support Specialist - 64029667

Health Support Specialist

The State Personnel System is an E-Verify employer. Agency:
Department of Health

Working Title:

HEALTH SUPPORT SPECIALIST Pay Plan:
Career Service Position Number:  Salary: $34,760 to 35,760 Posting Closing Date: 08/16/2026

Your Specific Responsibilities:

• Counsels WIC pregnant and breastfeeding mothers in office and/or by telephone
• Is available outside the WIC clinic and the usual 8 to 5 working schedules to new mothers who are having breastfeeding problems
• Gives basic breastfeeding information and support to new mothers, including telling them about the benefits of breastfeeding, overcoming common barriers and getting a good start with breastfeeding
• Attends and assists with prenatal classes and breastfeeding support groups
• Attends monthly staff meeting and breastfeeding conferences/workshops as appropriate
• Inputs time sheet and EAR entry within the required time frame
• Subject to emergency shelter duty in the event of a disaster
• Completion of all mandatory or assigned trainings within the required time frame
• May assist WIC staff in promoting breastfeeding peer counseling through special projects and duties as assigned
• Respects each mother by keeping her information strictly confidential
• Keep accurate records of all contacts made with WIC mothers
• Refers mothers, according to clinic-established protocols, to: WIC nutritionist or breastfeeding coordinator, Lactation Consultant, Mother's physician or nurse, Public health programs in the community, Social service agencies

Training:

• Attends a series of breastfeeding classes
• Observes other peer counselors or breastfeeding experts helping mothers breastfeed
• Reads assigned books or materials about breastfeeding

Required Knowledge, Skills, and Abilities:

• Knowledge of basic computer skills and experience with Microsoft Office applications
• Knowledge of basic medical terminology
• Knowledge of data entry and/or documentation practices
• Ability to maintain records, organize, and coordinate work assignments, communicate, maintain effective working relationships and good rapport with co-workers and clients
• Ability to review data for accuracy and completeness
• Ability to follow instructions

Qualifications:

• Minimum
  - Must be willing to physically come in the office to perform the duties & responsibilities of the positions Must have current authorization to work in the United States without employer sponsorship Must have experience in breastfeeding
• Preferred
  - Has reliable transportation Has the ability to organize thoughts and present accurate information Has the ability to document and keep accurate records Able to present a positive image for the WIC program

Where You Will Work: 421 S. Keech Street, Daytona Beach, Florida 32114

The Benefits of Working for the State of Florida:

Working for the State of Florida is more than a paycheck. The State's total compensation package for employees features a highly competitive set of employee benefits including:
Annual and Sick Leave benefits;
Nine paid holidays and one Personal Holiday each year;
State Group Insurance coverage options, including health, life, dental, vision, and other supplemental insurance options;
Retirement plan options, including employer contributions (For more information, please click );
Flexible Spending Accounts;
Tuition waivers;
And more! For a more complete list of benefits, including monthly costs, visit

Please be advised:
Your responses to qualifying questions for this position must be verifiable by documentation provided through the electronic application process. This position requires a security background check and/or drug screening and participation in direct deposit. Any misrepresentations or omissions will disqualify you from employment consideration.

The successful candidate will be required to complete the Form I-9 and that information will be verified using the E-Verify system. E-Verify is operated by the Department of Homeland Security in partnership with the Social Security Administration to verify employment eligibility. Incumbents may be required to perform emergency duty before, during, and/or beyond normal work hours or days. All Florida Department of Health positions require the incumbent to be able to learn and communicate effectively, orally and in writing, in English.

Applicants who do not meet this requirement will not be considered. The State of Florida is an Equal Opportunity Employer/Affirmative Action Employer and does not tolerate discrimination or violence in the workplace.

The State of Florida supports a Drug-Free workplace. All employees are subject to reasonable suspicion drug testing in accordance with Section 112.0455, F.S., Drug-Free Workplace Act.

Florida has the third largest population of veterans in the nation with more than 1.5 million service men and women. The Florida Department of Health (department) is committed to serving members of the United States Armed Forces, veterans and their families by encouraging them to apply for vacancies that fit their area of knowledge and/or…