IT Business - Business Analyst

About Your Future With Top Build

Are you looking for a career with an industry leader that drives the future of energy‑efficient insulation and building material products? At Top Build, you will be part of a diverse and inclusive team that reflects our values of integrity and innovation by delivering solutions that make a difference in the communities we serve. We reward your contributions and encourage you to take ownership of your career.

The Business Analyst serves as a strategic liaison between Business Partners and the IT organization during ERP implementation. This role ensures that Top Build’s Order‑to‑Cash (O2C) and Procure‑to‑Pay (P2P) business processes—and the applications that support them—enable efficient, accurate, and scalable operations.

The successful candidate will translate complex business requirements into functional system designs, oversee testing and validation, and partner with technical teams and stakeholders to deliver secure, reliable, and value‑driven technology solutions.

• Serve as the primary liaison between business stakeholders and IT for processes supporting the distribution segment, including quoting, sales order management, fulfillment, procurement, and inventory management.
• Develop deep understanding of Top Build’s business model (customer pickup, job‑site delivery, Specialty Distribution Group workflows).
• Collaborate with business leaders to identify improvement opportunities, define priorities, and align initiatives with corporate objectives.
• Maintain awareness of industry practices and emerging technologies that enhance O2C performance and customer experience.

• Lead business analysis for new features, enhancements, and integrations for Order Management, Accounts Receivable, Pricing, and Fulfillment.
• Translate business needs into functional requirements, process documentation, user stories, and acceptance criteria aligned with enterprise architecture and IT standards.
• Partner with Oracle EBS, APEX, Angular, and integration teams to ensure timely, high‑quality delivery through the SDLC.
• Coordinate user acceptance testing (UAT), training, and post‑deployment validation to ensure smooth adoption and operational readiness.
• Manage a prioritized backlog of enhancements, support requests, and projects; communicate status and outcomes to stakeholders.
• Support continuous improvement through root‑cause analysis, KPI monitoring, and process optimization initiatives.
• Analyze, troubleshoot, and recommend break‑fix solutions following best practices.

• Ensure all O2C systems and integrations meet security, compliance, and audit requirements.
• Proactively monitor, troubleshoot, and resolve production incidents; identify corrective actions for recurring issues.
• Maintain productive relationships with vendors and third‑party partners to ensure alignment with business needs.
• Maintain accurate documentation of business processes, system configurations, and data flows.
• Provide Tier 3 end‑user support.

• Business Acumen & Partnership – Understands operations and financial processes; builds strong, collaborative relationships.
• Analytical Thinking & Problem Solving – Uses data‑driven insights and structured analysis to diagnose issues and recommend improvements.
• Results Orientation – Demonstrates urgency and ownership in meeting deadlines and business goals.
• Collaboration & Influence – Works effectively across business units, technical teams, and external partners.
• Planning & Prioritization – Manages tasks, time, and competing priorities efficiently.
• Technical Agility – Understands enterprise applications, integrations, and data structures supporting O2C processes.

• Preferred Bachelor’s degree in Information Systems, Computer Science, Business Administration. Equivalent experience in absence of Bachelor’s degree.
• Proficiency with Oracle EBS R12.
• Familiarity with agile and hybrid SDLC methodologies and IT governance frameworks.

Travel National and to Daytona Beach office about 10% of the…