Recruitment Systems Analyst

Embry‑Riddle Aeronautical University, celebrating 100 years of leadership in aviation and aerospace, seeks a Recruitment Systems Analyst to support enrollment and admissions operations through data management, reporting, and systems integration.

As part of the Enrollment Management team, the Recruitment Systems Analyst plays a key role in ensuring accuracy, consistency, and efficiency of recruitment and admissions data across Salesforce (primary platform), Campus Solutions, and other institutional systems. The position collaborates with senior leadership to execute data workflows, improve automation, and maintain systems that drive prospective student engagement.

• Execute recurring data imports, exports, and audits across recruitment and admissions systems.
• Identify, merge, and proactively manage duplicate records within Salesforce using best practices and tools such as Demand Tools to maintain data integrity.
• Maintain and document data workflows, ensuring accuracy and compliance with university standards.
• Support the creation of Salesforce reports and dashboards to monitor enrollment and recruitment metrics.
• Assist with CRM enhancements, testing, and process automation initiatives.
• Support communication and engagement platforms integrated with Salesforce (e.g., Marketing Cloud, Mogli SMS, event management tools) ensuring accurate audience segmentation and data alignment.
• Collaborate with cross‑campus teams to support outreach, communication, and admissions activities.
• Develop and maintain clear documentation for recurring system functions and process improvements.

• High school diploma required; bachelor’s degree preferred.
• Experience with data cleaning, reporting, and process documentation required.
• 1–3 years of experience in CRM operations, data management, or student information systems preferred.
• Hands‑on experience with Salesforce (Education Cloud preferred) as primary CRM platform, and tools such as Demand Tools, Informatica, and Form Assembly.
• Experience with record deduplication and data hygiene best practices strongly preferred.
• Strong analytical and technical skills with high attention to detail.
• Excellent written and verbal communication skills; able to manage multiple priorities in a fast‑paced environment.
• Work independently with minimal supervision and demonstrate a willingness to seek guidance as necessary.
• Must demonstrate excellent organizational skills with keen attention to detail to ensure a high degree of accuracy of all content.
• Must be able to recognize and deal with priorities, perform duties not directly assigned.
• Must be able to investigate, problem‑solve, and take corrective action.

• California
• Washington
• Maine
• New York
• Oregon
• Colorado

Embry‑Riddle is committed to fostering a workplace where all individuals are valued and respected. We strive to ensure that all faculty, staff, and students are treated fairly and provided equal opportunities for employment, advancement, compensation, training, and other benefits of employment. Embry‑Riddle makes employment decisions—including hiring, promotions, compensation, and other terms of employment—based on individual merit, qualifications, and abilities. Embry‑Riddle is strongly opposed to discrimination and harassment, and such behavior is prohibited by university policy.

Embry‑Riddle does not discriminate on the basis of race, color, national origin, sex, disability, veteran status, predisposing genetic characteristics, age, religion, pregnancy status, or any other status protected by federal, state, or local law.