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CAD Systems Analyst
Job in
Daytona Beach, Volusia County, Florida, 32114, USA
Listed on 2026-08-31
Listing for:
Robert Half
Full Time
position Listed on 2026-08-31
Job specializations:
-
IT/Tech
Systems Analyst, Technical Support, IT Specialist
Job Description & How to Apply Below
Application Support Analyst
We are seeking an experienced Application Support Analyst to support and maintain our county's public safety dispatch and operations systems. The core platform is already implemented, and this role will serve as the dedicated internal resource responsible for ongoing system support, optimization, and integration work across police, fire, EMS, and the communications center.
Responsibilities- Serve as the primary internal owner of the public safety application platform (CAD or similar).
- Provide day-to-day application support, troubleshooting, and system analysis.
- Monitor and maintain backend data feeds, interfaces, and integrations across multiple agencies.
- Support configuration, enhancements, upgrades, and new service connections as the platform evolves.
- Work closely with dispatchers, call-takers, and communications center leadership to understand workflows and translate operational needs into technical requirements.
- Collaborate with IT teams and external vendors to resolve issues and ensure system stability and performance.
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