Technical Incident Commander — Lead Enterprise Incident Response
Job in
Daytona Beach, Volusia County, Florida, 32118, USA
Listed on 2026-09-04
Listing for:
Brown & Brown, Inc.
Full Time
position Listed on 2026-09-04
Job specializations:
-
IT/Tech
IT Project Manager, IT Support, SRE/Site Reliability, IT Consultant
Job Description & How to Apply Below
Brown & Brown, Inc. is seeking a Technical Incident Commander to drive end‑to‑end major incident management from the command center in Daytona Beach, FL or Plano, TX. You will lead Severity 1/2 responses, coordinate resolver groups, and communicate with executives to minimize business impact.
The role emphasizes blameless learning, post‑incident reviews, and continuous improvement of incident processes, playbooks, and tooling. Strong ITIL background and hands‑on technical fluency are required.
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