Director of Health Services, Daytona Beach Campus

Job Overview

Embry‑Riddle Aeronautical University seeks a dynamic, student‑centered Director of Health Services to lead a highly utilized campus health clinic serving aviation, flight, ROTC, and NCAA athletics.

• Provide visionary and strategic leadership for the Department of Health Services in alignment with the mission of ERAU and the Division of Student Affairs.
• Establish departmental priorities, goals, and performance metrics that support access, quality, efficiency, and student well‑being.
• Lead comprehensive budget planning and fiscal oversight, including revenue generation, expense management, and long‑range financial sustainability.
• Oversee facility operations and infrastructure, including clinic space, security, workflows, onboarding, technology systems, electronic health records, and software platforms.
• Supervise, mentor, and evaluate a multi‑disciplinary clinical and administrative team, including medical providers, nursing staff, medical billing, and health insurance compliance personnel.
• Provide oversight of contracted healthcare employees, ensuring accountability, quality, and service alignment with institutional needs.
• Prepare and present regular utilization, financial, compliance, and assessment reports for divisional and university leadership.

• Ensure the delivery of high‑quality, evidence‑based, and student‑centered clinical care in compliance with HIPAA, FERPA, OSHA, state licensing requirements, and institutional policies.
• Maintain appropriate professional licensure and credentials (if applicable); ensure credentialing, privileging, and continuing education compliance for all clinical staff.
• Lead quality assurance, peer review, and continuous improvement initiatives to promote clinical excellence and patient safety.
• Stay current on emerging trends in college health, public health guidance, and best practices to proactively adapt services.

• Design, implement, and assess health promotion, prevention, and wellness initiatives responsive to the evolving needs of ERAU’s student population.
• Utilize data, utilization trends, and student feedback to continuously improve service delivery, outreach, and access.
• Oversee strategic marketing and communication efforts using campus platforms (e.g., Campus Groups) to ensure awareness and engagement.
• Develop outcome measures and assessment tools to demonstrate impact and inform decision‑making.

• Serve as a key liaison and strategic partner to campus units including Student Affairs, Flight, Athletics, ROTC, Counseling Services, Housing & Residence Life, and Campus Safety.
• Foster strong collaborative relationships to ensure coordinated care, operational continuity, and student readiness.
• Maintain relationships with external vendors and software providers (e.g., Pyramed), managing service agreements and performance expectations.
• Partner with the Alcohol and Other Drug (AOD) Committee to ensure compliance with the Drug‑Free Schools and Communities Act and related mandates.

• Experience with the Federal Aviation Administration (FAA) medical certification process is preferred but not required. Candidates without this background must demonstrate a readiness to engage in professional development opportunities to support the unique health and regulatory needs of our aviation programs.
• Provide leadership and guidance to the ERAU Flight Department and flight students regarding FAA medical certification and ongoing medical eligibility.
• Coordinate directly with flight students on issues associated with FAA medical certification, including initial medical applications, deferrals, and medical eligibility concerns.
• Provide guidance to students on FAA medical certification and special issuance procedures, and support navigation of the FAA medical review process when additional documentation or follow‑up is required.
• Maintain expert knowledge of Federal Aviation Regulations and their implications for student health and flight eligibility.
• Serve as a trusted advisor to flight leadership,…